Senior / Lead Performance engineer

Salesforce•San Francisco, CA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. designs high-scale automation frameworks, and ensures product reliability. You don't just find bottlenecks—you prevent them through architectural influence, database tuning, and expert root cause analysis Role: Lead performance efforts for multi-team projects. Design traffic models, establish scale goals, and implement sophisticated automation and monitoring strategies. Act as the expert in database tuning and system optimizations. Drive design meetings by questioning implementation choices and proposing performant alternatives. Rapidly build POCs to test ideas. Lead research spikes and "fail fast" prototypes to address critical scale issues. Partner with Product Managers to align features with customer usage patterns. Ensure performance is a core part of the Definition of Done (DoD). The Multiplier Effect: Coach AMTS, MTS, and SMTS engineers. Lead code and design reviews, sharing deep product expertise to elevate the team’s technical bar. Manage features from initial design through production deployment and post-release support. Own the resolution of the most complex, systemic performance issues.

Requirements

Regular use of AI tools for automation and performance work.
A good understanding of enterprise architecture principles is strongly preferred
Experience as a developer building platforms and applications.
Experience in building automation tools.
Coding experience in Java, C, Python, Ruby on Rails and knowledge of modular design.
Deep knowledge of Java and its internals, including JVM performance tuning, GC mechanisms, and familiarity with Java Profiling (e.g., JProfiler, YourKit).
Expert-level understanding of key performance metrics associated with throughput, latency, memory, CPU, disk & network, and the ability to debug bottlenecks associated with any of them.
Hands-on experience in open source load test tools.
Expert in profiling, instrumentation, load generation tools, and database optimization.

Nice To Haves

Familiarity with NoSQL data stores and transport systems such as Spark, Storm, Cassandra, Kafka is a plus.

Responsibilities

Lead performance efforts for multi-team projects.
Design traffic models, establish scale goals, and implement sophisticated automation and monitoring strategies.
Act as the expert in database tuning and system optimizations.
Drive design meetings by questioning implementation choices and proposing performant alternatives.
Rapidly build POCs to test ideas.
Lead research spikes and "fail fast" prototypes to address critical scale issues.
Partner with Product Managers to align features with customer usage patterns.
Ensure performance is a core part of the Definition of Done (DoD).
Coach AMTS, MTS, and SMTS engineers.
Lead code and design reviews, sharing deep product expertise to elevate the team’s technical bar.
Manage features from initial design through production deployment and post-release support.
Own the resolution of the most complex, systemic performance issues.

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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