Senior Lead Investigations Specialist

Oak Hill/Gilead • Hartford, CT

21h

About The Position

As a Senior Investigation Specialist, you will serve as the lead investigator for allegations of abuse, neglect, and other reportable incidents. This role requires objectivity, attention to detail, and a commitment to fairness as you gather evidence, conduct interviews, and develop comprehensive investigative reports in collaboration with internal teams and state agencies.

Requirements

• Bachelor’s degree in Psychology, Social Work, or a related Human Services field
• At least 5 years of experience in the I/DD field
• 2–3 years of investigative experience
• Certified Investigator through the Connecticut Department of Developmental Services (DDS)
• Ability to remain objective and fact-focused in sensitive situations
• Strong written and verbal communication skills
• Emotional intelligence and professionalism in high-stress environments
• Excellent time management and organizational skills
• Ability to maintain confidentiality and adapt to feedback
• Flexibility to travel throughout Connecticut as needed

Nice To Haves

• 5+ years of investigative and/or supervisory experience

Responsibilities

• Conduct timely, thorough, and unbiased investigations into allegations referred by state oversight agencies (DDS, DCF, etc.)
• Collect and analyze documentary, testimonial, and supporting evidence
• Develop detailed investigative reports with findings, recommendations, and supporting exhibits
• Collaborate with internal departments and external partners to ensure compliance and accuracy
• Provide follow-up on recommendations from regulatory agencies
• Support the Investigation Oversight and Compliance Supervisor with caseload management, case review, and guidance on complex investigations
• Assist with training and provide direction to investigation staff as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees