Salesforce-posted 4 months ago
Full-time • Senior
Herndon, VA
5,001-10,000 employees

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a highly accomplished and senior-level Forward Deployed Engineer (FDE) to join our elite Public Sector team at Salesforce. This is a unique and high-impact position, blending the roles of a technologist and strategic partner. In this role, you will be the primary driver for bringing cutting-edge AI and other transformative solutions to life for mission-critical work across the U.S. Department of Defense, Intelligence Community (IC), and Aerospace & Allied Nations. This role demands a seasoned technologist and strategic partner who can not only design and develop bespoke solutions leveraging our Agentforce platform and other cutting-edge technologies but also lead technical engagements and mentor junior peers. You will work directly with mission owners and internal teams to design, develop, and implement bespoke solutions—from AI and enterprise business systems to analytics, field operations, and logistics. You'll use our Agentforce platform and other technologies to tackle our customers' most complex problems, driving tangible value from initial concept to successful deployment and ongoing optimization. This role is a fusion of mission, product, and innovation, where your technical mastery and problem-solving skills will help shape and deliver Salesforce’s most strategic national security and allied defense programs while influencing our platform's roadmap.

  • Serve as the technical lead on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
  • Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
  • Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
  • Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
  • Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.
  • Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.
  • Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.
  • Active U.S. Secret through Top Secret/SCI (with Polygraph) clearance.
  • 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment.
  • Strong background in Computer Science or a related engineering discipline.
  • Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).
  • Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks.
  • Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).
  • Demonstrated entrepreneurship, a 'get-things-done' attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives.
  • Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
  • Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects.
  • Experience working in or adjacent to secure environments.
  • Ability to travel 25-50% of the time, as needed to customer sites.
  • Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.
  • Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.
  • Background in defense/aerospace industries or operational military/logistics experience.
  • Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.
  • Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.
  • Extensive experience with Salesforce Data Cloud and/or Agentforce platform.
  • Experience developing and deploying conversational AI solutions within highly regulated industries.
  • Expert-level experience with Apex and/or Python coding languages in a professional setting.
  • Prior experience in a customer-facing, hands-on technical lead or architect role.
  • Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect, Agentforce Specialist).
  • Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development.
  • Time off programs
  • Medical, dental, vision
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program
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