Senior Lead Cloud Engineer, Citrix (RapidScale)

Cox Automotive • Raleigh, NC

310d • Remote

About The Position

At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help businesses simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience. Join us in delivering cutting-edge cloud and managed IT solutions for both SMBs and enterprises alike. The Senior Lead Cloud Engineer position works independently identifying areas for improvement for current processes, procedures, and technical challenges to drive innovation, scaling, and stability. Responsible for collaborating with all teams to optimize and reduce delivery times of our product offerings. Drives innovation through scripting and code to develop automated deployment of services along with proactive solutions. This individual may serve as an escalation point for issues requiring engineering assistance and will consistently demonstrate proficiency in resolving complex Service Delivery problems. RapidScale is seeking an experienced Citrix Cloud Engineer/Architect to design, implement, and manage cloud-based solutions using Citrix technologies. The ideal candidate will have a strong background in virtualization, cloud services, and infrastructure architecture, with a focus on delivering scalable and secure environments that meet business needs.

Requirements

• Bachelor's degree in a related discipline and 8 years' experience in a related field.
• Strong expertise in Citrix products, including Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud.
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and hybrid cloud architectures.
• Relevant certifications (e.g., Citrix Certified Expert - Virtualization, AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or similar) are a plus.

Responsibilities

• Design and implement Citrix-based cloud solutions, including Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud.
• Collaborate with cross-functional teams to gather requirements and define architecture solutions that align with business objectives.
• Evaluate and recommend cloud services and technologies that enhance performance, security, and cost-effectiveness.
• Develop and maintain architecture documentation, including design specifications and implementation plans.
• Monitor and optimize cloud infrastructure performance, ensuring high availability and reliability.
• Implement security best practices and compliance standards within cloud environments.
• Provide technical leadership and guidance to development and operations teams.
• Troubleshoot and resolve complex technical issues related to Citrix cloud environments.
• Stay current with industry trends and advancements in cloud technologies and Citrix solutions.
• Code or Script innovative methods to deliver our solution stack more quickly.
• Work directly with the development team to connect automation built to our Portal UI.
• Create and maintain working relationship with RapidScale and Cox project management teams.
• Provide backup on-call support for after-hours emergencies and critical outages when primary on-call resource is unavailable.
• Lead and operate within the context of an established strategic direction and vision.

Benefits

• Flexible vacation policy allowing employees to take as much vacation with pay as they deem consistent with their duties.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Wholesale Trade Agents and Brokers
• Education Level: Bachelor's degree