Senior Large Business Account Manager

Salt River Project • Tempe, AZ

86d

About The Position

Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

Requirements

• A minimum of five years of related experience is required (if no degree, nine years of relevant experience or an equivalent combination of education and related experience totaling nine years).
• Prefer experience in MS Apps, including Excel, Word, and PowerPoint.
• A bachelor's degree related to the assignment from an accredited institution is preferred.

Responsibilities

• Serves as single point of contact with assigned customers.
• Represents SRP in discussions with SRP's commercial and industrial customers.
• Provides customer interpretation and guidance to SRP's Management about complex energy and sustainability initiatives.
• Analyze assigned customer operations for opportunities to market SRP's current products and services using energy management analyses and problem-solving skills.
• Evaluate and recommend end-use technologies and materials related to customer's energy use and facility operation.
• Coordinate and/or perform price plan comparisons plus load and cost of operation evaluation for customers.
• Analyze assigned market segment for trends that pose opportunities for or threats to the customers' businesses as well as SRP's goals.
• Engage with various levels within assigned customer base, may include hosting events and travel.
• Effectively communicate to customers SRP's Rules & Regulations, Price Plans, Corporate Objectives.

Benefits

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

What This Job Offers

• Job Type: Full-time
• Industry: Utilities
• Education Level: Bachelor's degree