Senior Know Your Customer (KYC) Relationship Officer- Vice President

JPMorgan Chase & Co. • Plano, TX

3d

About The Position

Join our Wholesale KYC Organization as a Senior KYC Relationship Officer, leading end‑to-end KYC—onboarding, renewals, remediation—and partnering with Bankers and AML/KYC Operations to ensure timely, compliant, high‑quality due diligence.

As a Senior KYC Relationship Officer within the Wholesale KYC Organization, you are responsible for managing the timely completion of the KYC process by coordinating with internal partners and obtaining required information from clients. You support KYC periodic renewal, remediation, and onboarding efforts for the client relationships that you cover.

The Wholesale KYC Organization is seeking a Senior KYC Relationship Officer who will partner with Bankers and AML/KYC Operations to ensure all client KYC records are compliant with regulatory standards and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships.  The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer.  It may be different than what is listed on the requisition based on candidate experience level.

Requirements

• Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy
• Strong verbal and written communication skills
• Excellent time management and organizational skills
• Strong analytical and problem-solving skills

Nice To Haves

• BA/BS degree
• Minimum of 4 years of relevant experience in AML/KYC, Risk Management, Security, or Law enforcement, specifically related to fraud and illicit money movement
• Experience in financial services, preferably in Corporate/Commercial Banking
• Working knowledge of risk factors affecting specific products and industries
• Ability to multi-task effectively and leverage internal resources, with excellent attention to detail
• Strong client focus and ability to partner with various internal groups and client coverage, with the ability to navigate complex client relationships and product usage
• Independent, self-motivated, adaptable, and flexible in a team environment, with previous credit training or underwriting experience

Responsibilities

• Manage client and partner expectations and understanding in a consultative way
• Exhibit ownership of KYC/AML experience and client experience
• Ensure KYC/AML deliverables are met and hold internal partners accountable
• Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies
• Manage operational risk effectively through diligent awareness of risks in our processes
• Escalate appropriate risk items and drive issues to closure
• Manage client risk effectively by supporting the banker in client selection process
• Independently manage renewal cycle of DDFs with Relationship Management Partnership
• Be accountable for timely portfolio management while maintaining quality expectations

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level