Senior Kitchen Manager

BJ's Restaurants•Village of Valley Stream, NY

5h•Onsite

About The Position

The Senior Kitchen Manager role at BJ's Restaurants is for individuals who are committed to excellence and continuous improvement, aligning with the company's CRAFT values: Connection, Respect, Advancement, Fun, and Trust. This position offers a lucrative compensation package, including quarterly bonus potential, and significant career growth opportunities within a growing company with over 200 restaurants nationwide. Managers are responsible for overseeing all restaurant functions during various shifts (opening, mid, or closing), which includes hiring, managing, supervising, and training team members to ensure a 'Gold Standard' guest experience. All management positions are exempt, requiring managers to spend over 50% of their time on managerial duties and exercise independent judgment on matters critical to the restaurant's operation.

Requirements

A minimum of two years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism, and maturity
Ability to work in a fast-paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Exceptional guest service orientation

Responsibilities

Managing all functions of the restaurant during opening, mid or closing shifts
Hiring, managing, supervising and training restaurant team members
Ensuring a Gold Standard guest experience
Perform Open / Mid-Day / Closing duties
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes
Manage local restaurant marketing, sales building, and community involvement
Facilitate and participate in Continued Education Program
Exercise discretion and independent judgment
Ensure 100% compliance with all Company policies and laws
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination recommendations to General Manager
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Restaurant Support Center inquiries relating to restaurant
Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct Quarterly Food Reviews
Prepare and receive orders of food and beverages
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Coach, mentor, and discipline hourly team members
Monitor facilitate team member recognition
Train, coach, and develop team members to ensure they are providing Gold Standard service to BJ’s guests
Manage guest relations and guest recovery

Benefits

Lucrative compensation package
Growing company with 200+ restaurants and several new restaurant openings yearly across the country
Career advancement and leadership conferences and development programs
Comprehensive Benefits - Medical, Dental, Vision & Life Insurance and 401K
Paid vacation time
Culture that celebrates diversity, equity and inclusion with our WeCAN & IDEA groups
Community involvement and philanthropy – We love giving back to our communities
Quarterly bonus potential
Daily Pay- On demand access to earned pay
Fun environment
Relocation opportunities throughout the country
And more!