Senior Key Account Manager

Danaher • Poughkeepsie, NY

165d • $100,000 - $120,000 • Remote

About The Position

As the Senior Key Account Manager (KAM), you will lead strategic customer relationships across a defined portfolio, driving long-term growth and delivering value for both the customer and Beckman Coulter Diagnostics. You will focus on retaining and expanding business within existing accounts while also identifying, cultivating, and securing new customer opportunities within your territory. Collaborating cross-functionally with Sales Specialists, Health Systems Executives, Service, Finance, Marketing, and Client Services, you will ensure seamless execution and sustained customer success. This role demands strong business insight, financial acumen, and the ability to lead through influence across a matrixed organization. You will serve as a trusted advisor and strategic partner-shaping account strategy, driving growth, and helping customers achieve their clinical and operational objectives. This position reports to the Regional Sales Manager and will be working remotely to cover the upstate New York territory.

Requirements

• Bachelor's degree with 5+ years' experience or master's degree with 3+ years' experience.
• Travel 50%-75% of the time; In Person Customer Facing Meetings 75% of the time.

Nice To Haves

• 3+ years of Diagnostics Sales Experience.
• Proven ability to understand customer business and financial goals and to position solutions that align with hospital operations, financial drivers, and healthcare economics.
• Experience working collaboratively with local sales teams to support account execution and navigate long-term capital equipment sales cycles.
• Background in leading or participating in account planning sessions and contributing to executive-level business reviews with both customers and internal stakeholders.

Responsibilities

• Develop and maintain strong relationships with C-suite executives and key stakeholders within assigned accounts, including IDNs and Health Systems.
• Act as a trusted advisor, leveraging relationships to drive year-over-year growth, protect the base business, and influence decision-makers at both corporate and local levels.
• Analyze key financial performance indicators for assigned accounts and understand how Beckman Coulter Diagnostics solutions can impact their financial objectives.
• Collaborate with the Health Systems Executive to align with the customer's operating model, business challenges, and growth strategy.
• Lead the internal selling team to develop and execute a multi-year strategic account plan.
• Collaborate with the service organization to ensure successful installation, go-live, and post-install maintenance.
• Utilize DBS tools to coordinate resources, assign roles, and execute the strategic account plan.
• Maintain an accurate sales funnel, and deliver regular business reviews to customer business leaders.

Benefits

• Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
• Flexible, remote working arrangements for eligible roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees