Senior IT Technical Systems Analyst

Idaho Power Company • Boise, ID

105d • $112,403 - $135,366

About The Position

Idaho Power — located in vibrant Boise, Idaho — is looking for a Senior IT Technical Systems Analyst to join our Information Technology team. It's an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we're working hard to safely provide our customers with the safe, reliable, and affordable energy they depend on. With minimal supervision, a Senior Technical Systems Analyst works on tailored solutions that reflect deep understanding of the business context and processes, paired with broad technical knowledge. This position requires a breadth of technical knowledge across multiple disciplines, including enterprise architecture, cloud services, networking, server management, cybersecurity, and high-level application development. In addition to a high-level understanding of these various technical disciplines, this position must be relationship focused with skills in clear and concise communication, leading without authority, setting timelines and milestones of delivery, and orchestrating the building and delivery of complex technical systems. This individual will operate as part of a small matrix group which focuses on the highest level of consultation for technology needs supporting Atmospheric Science and Water Resource operations' activities. They work closely with multiple facets of IT and Power Supply to facilitate delivering technical outcomes in addition to guiding and facilitating resilient and secure technology practices. Additionally, this role will oversee all incoming technical needs originating from At Sci and Water Resources and manage the IT Service Delivery intake (when necessary) and educate and evangelize technology solutions currently owned and supported by IPC.

Requirements

• Bachelor's degree in business, computer science, or related field OR an equivalent combination of education, experience, training, and/or certifications.
• 5 or more years of professional level IT/business experience with a minimum of 3 years business analyst experience.

Nice To Haves

• Knowledge of business analyst principles, requirements management, business case development, requirements elicitation, communication, analysis, advanced application functionality and process modeling.
• Adaptive and predictive project management methodologies.
• Creating technical design specifications.
• Researching and proposing broad technical architecture designs for review.
• Identifying, troubleshooting, and resolving issues with configuration items and development objects.

Responsibilities

• Acting as the primary liaison between technologists and business stakeholders.
• Establishing and maintaining relationships with designated business partners to support strategic objectives.
• Facilitating the evaluation and validation of solutions while gathering, analyzing, and communicating requirements to ensure alignment with IT strategy and business goals.
• Analyzing and assisting the business with defining and/or designing new business solutions.
• Spearhead the Design and documentation of technical solution(s).
• Act as Primary Point of Contact for IT and Business leadership for assigned systems.
• Advanced technical troubleshooting and researching issues to resolution.
• Developing System architecture, configuration, testing, and prototyping.
• Create and publish formal roadmaps, milestones, and Management updates on complex systems.

Benefits

• Work-life balance.
• Competitive pay and benefits.
• Employee incentive plan.
• 401k employer-match.
• Pension plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Utilities
• Education Level: Bachelor's degree