The Senior IT Systems Network Administrator designs, installs, configures, and supports internal and/or external networks and systems and well as provides guidance and training to the desktop support staff.
Recommend, configure, upgrade, maintain and troubleshoot all computers, printers and monitors
Develops and/or helps maintain all IT systems, infrastructure, applications, and security.
Monitor and test for network performance issues and troubleshoot problems when they arise.
Secure the network by developing network access, monitoring usage, and analyzing logs.
Remotely support regional data centers and field offices with some travel required.
Documenting processes both internal IT and external end user processes, lead end user requirements gathering.
Interact with vendors and other 3rd party contractors to manage projects and secure products and services.
Research and recommend applications, equipment, upgrades, patches.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
And other duties as assigned.
Experience with VMWare, Cisco, Palo Alto firewalls and AWS cloud services strongly preferred
Ability to troubleshoot WAN, LAN, and WLAN issues, at times under pressure
Proactive approach to dealing with customers and technical issues
Bachelor's degree in Computer Science, Information Technology, or related preferred
Must demonstrate excellent knowledge Microsoft technologies, Azure, Windows desktop and server operating systems, Office 365, and GPO's
Experience with ERP systems and ERP migrations
Strong analytic and problem-solving skills.
Ability to work equally well in a team environment as well as independently.
Strong written and verbal communications skills.
A certain degree of creativity and latitude is required
Some project management experience desired
Positive customer service oriented attitude
Excellent interpersonal and customer service skills
Ability to multi-task and prioritize effectively
Ability to take direction well and transition quickly to changing business needs
Ability to think and act independently
Ability to lead people and obtain results through others
Ability for repetitive motions of wrist, hand, or fingers
Ability to see things at close vision
Ability to lift and/or move up to 20 pounds
Experience with VMWare, Cisco, Palo Alto firewalls and AWS cloud services strongly preferred
Bachelor's degree in Computer Science, Information Technology, or related preferred