Senior IT Solutions Analyst

Penske Careers • Beachwood, OH

112d

About The Position

We are seeking a Senior IT Solutions Analyst to join our team in Beachwood, OH. The ideal candidate will have hands-on expertise in OTM Fleet Management modules, including driver management, equipment/power unit tracking, and dispatching. This role requires the ability to translate business requirements into scalable OTM fleet solutions and to configure and enhance OTM functionalities such as agents, workflows, statuses, and route groups. The candidate will also be responsible for integrating OTM with external systems and monitoring OTM server-related issues to ensure application performance and environment stability.

Requirements

• Hands-on expertise in OTM Fleet Management modules.
• Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning.
• Experience in integrating OTM with external systems.
• Ability to monitor and troubleshoot OTM server-related issues.
• Solid understanding of transportation, truckload operations, fleet optimization, and compliance.

Nice To Haves

• Familiarity with OTM Cloud migration and roadmap preferred.

Responsibilities

• Hands-on expertise in OTM Fleet Management modules including driver management, equipment/power unit tracking, and dispatching.
• Configure and enhance OTM functionalities such as agents, workflows, statuses, and route groups.
• Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning.
• Integrate OTM with external systems including web services, XML, middleware, and telematics/ELD.
• Monitor and troubleshoot OTM server-related issues including application performance, log analysis, and environment stability.
• Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations.
• Diagnose and resolve thread management, agent delays, and deadlocks within OTM.
• Conduct database tuning and table optimization to improve OTM performance.
• Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades.
• Develop and support reporting and analytics using BI Publisher and Tableau.
• Conduct fit-gap analysis and design scalable fleet solutions with minimal customization.

What This Job Offers

• Career Level: Senior
• Number of Employees: 5,001-10,000 employees