Senior IT Software Engineering Manager

Ford•Dearborn, MI

About The Position

Lead a team of software engineers, overseeing a portfolio of diverse technology projects focused on MACH-based architecture and regulatory compliance. Drive the design and delivery of robust, cloud-based solutions that enhance customer and dealer experiences. Foster a culture of technical excellence, continuous learning, and mentorship within the engineering community, including occasional hands-on coding and code evaluation. Collaborate effectively with digital product managers and cross-functional teams, providing technical thought leadership. Contribute to the strategic vision and goals for the MarTech and Dealer (B2B) solutions, ensuring alignment with corporate priorities and modernization initiatives. Ensure solutions are integrated across direct to customer, dealers, and vehicle enablement channels. Oversee the implementation of platform and ecosystem approaches from concept and design through the software development lifecycle. Manage existing footprint of teams, software, and Quality of Service goals. Manage the execution of multi-year roadmaps and collaborate with Product Management leadership to deliver value-driven software balancing speed, scale, and quality. Leverage and roll out continuous improvements to agile software practices. Drive OKR driven value creation within your area and ensure alignment with product launch milestones. Integrate with adjacent transformation initiatives and interdependencies. Ensure strong program management discipline to achieve consistent and quality software delivery within your domain. Support and implement organizational change management in a change-resistant business environment. Manage key internal and external relationships and robust contract management within your scope, engaging with SaaS, On-premises supplier technology, System integrators & service providers, and industry peers. Ensure ongoing maintenance and support within your area, including monitoring progress on programs, weekly management updates, recurring architecture and quality reviews, active technical debt management, mentoring and developing your team members, and supporting production escalations. Align and maintain critical Site Reliability Engineering (SRE) for all software platforms and solutions with enterprise solutions and tooling. Maintain automated detection, diagnosis, and remediation capabilities, ensuring 24x7 availability for global time zones while maintaining QoS requirements. Ensure software versions and compliance are maintained to protect for obsolescence and cyber risks. Manage budget and resource allocation for your team, leading staffing, sourcing, and headcount management. Drive technical debt mitigation and remediation efforts within your domain. Foster a high-performing team by developing and mentoring team members for retention and upskilling, identifying gap areas to bring in industry-leading talent, and contributing to a robust succession plan and leadership pipeline.

Requirements

Bachelor's Degree or equivalent professional experience
15+ years of experience building and maintaining complex enterprise web applications, with a focus on microservice product architecture
6+ years of experience leading software engineering delivery
3+ years of experience with cloud computing (AWS, Azure, Google Cloud)
3+ years of people management and agile delivery experience
In-depth expertise in core technologies including: Java, Spring, Spring Boot, RESTful APIs, messaging frameworks, container-based development (Docker, Kubernetes), Elasticsearch, relational databases (e.g., PostgreSQL), NoSQL solutions (e.g., Azure Cosmos DB or Cassandra), and event-driven architectures (e.g., Kafka)
Proficiency in SAP SD implementation, MM (Materials Management), WM (Warehouse Management), and FICO (Financial Accounting)
Strong understanding and practical experience with Cloud Native architectures, APIs, Domain-Driven Design, Serverless, and DevOps practices
Thorough knowledge of multi-threading, concurrency, parallel processing, and the scalability, performance, and consistency characteristics of microservices
Experience with Continuous Delivery processes and tools (e.g., GitHub, Ready API, Terraform, Tekton)
Demonstrated understanding of testing best practices, including the testing pyramid and "test-as-you-code" strategies, with experience developing unit and API tests
Strong passion for engineering excellence, with a proven ability to quickly grasp new concepts and implement learnings
Lead in SAP SD implementation projects, gathering requirements, configuring the system, and offering best-practice guidance
Excellent communication and interpersonal skills, including the ability to articulate complex ideas and navigate differing perspectives
Demonstrated problem-solving capabilities, both technical and in resolving stakeholder conflicts
Familiarity with data-centric architectures, data products, metadata management, and governance
Experience with executive-level stakeholder management
Experience with large-scale transformation with robust change management processes
Demonstrated expertise in building an organization of world-class talent
Broad knowledge of Software engineering practices, Software Financial & Budget Management, Software Product Engineering Responsibility Management, and Critical 24x7 Application build and management
Experience in managing industry-standard CRM Platforms (Salesforce is preferred), Customer 360 Solutions, Content Management Solutions, Portal Platforms, Communication Platforms is a must
Experience in managing technologies for marketing communications, Digital / Physical / Omnichannel, and funnel management
Supporting Marketing business stakeholders with modeling (MMM), attach rate modeling
Experience in managing end-to-end, global “MarTech” stack in retail or automotive industry
Experience in managing B2B Communication Platforms
Experience with legacy modernization of aging systems and architecture, including Technical Debt management and aggressive reduction techniques
Experience with 24x7 operational support in a global engineering function
Experience in Automotive digital platforms (Dealer or Customer facing)

Nice To Haves

Order Management
Pricing

Responsibilities

Lead a team of software engineers
Oversee a portfolio of diverse technology projects focused on MACH-based architecture and regulatory compliance
Drive the design and delivery of robust, cloud-based solutions that enhance customer and dealer experiences
Foster a culture of technical excellence, continuous learning, and mentorship within the engineering community, including occasional hands-on coding and code evaluation
Collaborate effectively with digital product managers and cross-functional teams, providing technical thought leadership
Contribute to the strategic vision and goals for the MarTech and Dealer (B2B) solutions, ensuring alignment with corporate priorities and modernization initiatives
Ensure solutions are integrated across direct to customer, dealers, and vehicle enablement channels
Oversee the implementation of platform and ecosystem approaches from concept and design through the software development lifecycle
Manage existing footprint of teams, software, and Quality of Service goals
Manage the execution of multi-year roadmaps and collaborate with Product Management leadership to deliver value-driven software balancing speed, scale, and quality
Leverage and roll out continuous improvements to agile software practices
Drive OKR driven value creation within your area and ensure alignment with product launch milestones
Integrate with adjacent transformation initiatives and interdependencies
Ensure strong program management discipline to achieve consistent and quality software delivery within your domain
Support and implement organizational change management in a change-resistant business environment
Manage key internal and external relationships and robust contract management within your scope, engaging with SaaS, On-premises supplier technology, System integrators & service providers, and industry peers
Ensure ongoing maintenance and support within your area, including monitoring progress on programs, weekly management updates, recurring architecture and quality reviews, active technical debt management, mentoring and developing your team members, and supporting production escalations
Align and maintain critical Site Reliability Engineering (SRE) for all software platforms and solutions with enterprise solutions and tooling
Maintain automated detection, diagnosis, and remediation capabilities, ensuring 24x7 availability for global time zones while maintaining QoS requirements
Ensure software versions and compliance are maintained to protect for obsolescence and cyber risks
Manage budget and resource allocation for your team, leading staffing, sourcing, and headcount management
Drive technical debt mitigation and remediation efforts within your domain
Foster a high-performing team by developing and mentoring team members for retention and upskilling, identifying gap areas to bring in industry-leading talent, and contributing to a robust succession plan and leadership pipeline