Senior IT Project Manager

Universities of Wisconsin•Madison, WI

4d•$130,000 - $140,000•Hybrid

About The Position

The Division of Information Technology (DoIT) is seeking a Senior IT Project Manager to lead large, complex technology programs with multiple workstreams that support the University’s mission. This role will play a key part in enterprise modernization efforts, with an initial emphasis on cybersecurity and access modernization, including the Smart Access program. This is a multi-year effort to strengthen security, reduce risk, and improve user experience through a Zero Trust approach. While this position is closely aligned with cybersecurity and identity-centric work, our portfolio includes IT and network modernization, shared services, large scale migrations, and platform and tool enhancements, focused on making IT services easier to find, use, and support, and advancing how they are designed and delivered. In this role, you'll bring clarity to complex problems, coordinate teams across a highly distributed IT environment, and help deliver outcomes that improve the experience and capabilities of students, faculty, and staff. If you excel at organizing work, building strong partnerships, and guiding teams through change, we encourage you to apply. The candidate selected for this position may perform a combination of on-site and remote work subject to an approved flexible work arrangement (FWA), which is reviewed and approved annually. Remote work requires successful candidates to possess their own high-speed internet and phone to perform the work on a university provided computer. Per University policy, transportation between home and assigned work location is not payable/reimbursable and will be at the expense of the employee. This position will primarily work remotely but may occasionally need to come to campus for scheduled meetings, retreats, or workshops. The Division of Information Technology (DoIT) is an exciting and dynamic work environment grounded in organizational principles that include family and personal life/work balance; an inclusive, respectful, and supportive work environment; professional development opportunities; innovation; and alignment with the campus's teaching, learning, and research missions. DoIT provides core IT infrastructure services to the university, develops and implements services for the university and in some cases, for the Universities of Wisconsin, plays a major role in managing the state-wide higher education network and regional networks.

Requirements

Project management and program experience implementing large, complex information technology projects with diverse, cross-functional project teams comprised of functional stakeholders, technical teams, and executive sponsors.
Certification in Project or Program Management from PMI.
Experience managing project teams consisting of 10+ members, both remote, in-person, and hybrid.
Experience developing reports, communications, and documentation for diverse stakeholders (technical, non-technical, executive, etc.)
Demonstrated experience in group facilitation and delivering presentations to various audiences.

Nice To Haves

Experience working in higher education.
Organizational change management experience & certification (PROSCI)
Demonstrated experience managing projects and programs within multiple SDLC environments (waterfall, agile, hybrid, etc.) and experience implementing SDLC improvements.

Responsibilities

Lead end-to-end delivery of complex programs and projects, from charter and business case through execution, launch, and post-implementation review, using fit-for-purpose approaches (hybrid/Agile/waterfall).
Drive structure, cadence, and execution discipline across multi-stream initiatives by establishing integrated work plans, dependency maps, RAID/decision logs, change control, metrics, and executive-ready dashboards and reports.
Coordinate cross-functional teams spanning applications, infrastructure, identity and access management, cybersecurity, networks, data, service management and vendor partners to align plans, resolve dependencies, and remove obstacles.
Support cybersecurity and risk-reduction initiatives, including programs focused on secure access, device compliance, visibility and analytics, and automation, balancing technical progress with user experience, and operational readiness.
Manage risk, scope, and change proactively, developing options and impact analyses; and guiding decision making through governance and leadership forums.
Partner on business analysis and organizational change management (OCM) activities such as stakeholder analysis, communication planning, training and readiness, adoption measurement, and business process improvement and strategic alignment.
Ensure compliance and quality by maintaining complete project documentation, upholding institution policies, security and privacy requirements, and quality assurance standards.
Contribute to portfolio and program management practices including prioritization inputs, resource and capacity planning, benefits and value realization tracking, and continuous improvement of delivery methods and standard work practices.
Serves as a main point of contact for clients in the development and implementation of complex and enterprise-wide projects
Provides advanced technical and analytical guidance to project teams.
Identifies and estimates tasks and applies established project management, process improvement, and budget and cost analysis methodologies to drive project completion
Schedules and facilitates communication for the integration of vendor workflow and tracks and reviews vendor deliverables for complex, enterprise-wide projects
Drafts and delivers project status communications and reports
Participate in internal and external associations and professional development opportunities relevant to project, strategy, and organization change management