Senior IT Project Manager

Unified Women's Healthcare

About The Position

Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care. We take great pride in not just speaking about this but executing on it. Reporting to the PMO IT Director. The Senior Project Manager will lead strategic technology and operational projects. This position will also support enterprise data platform initiative with the vision and leadership for designing, developing, and implementing business systems initiatives that create customer and/or business value. This position is responsible for helping to establish the concept, design, and development of our enterprise technology systems, integrations and enable data accessibility, governance and innovation. This person will play a crucial role in our Project Management Office and across the organization.

Requirements

5+ years of experience in project management, healthcare technology management, business management or related field is required.
Bachelor’s degree in technology, business, healthcare or related field is required.
Experience working with Saas project management tools, customer relationship management, or IT ticketing system and Analytical Dashboard tools
Ability to implement new systems, workflows, and technology roadmaps.
Strong problem-solving skills and experience with change management and process improvement.
Creative, innovative mindset and ability to think outside the box.
Collaborative approach and excellent communication skills with a proven track record of working effectively with key stakeholders at all levels of the organization.
Strong organizational skills and ability to work in a fast-paced, dynamic environment.
Experience capturing and maintaining visual technical application design and process diagrams, preferably in MS Visio.

Nice To Haves

Previous data platform management, and healthcare technology experience preferred.
Active Project Management Institute qualifying certification or related project management training is highly preferred.
Experience with Agile methodology is a plus.

Responsibilities

Manage multiple technology projects and work with respective project teams.
Develops, updates, and manages overall project plans.
Oversee end-to-end delivery of data platform initiatives, including planning, execution, and stakeholder communication
Work with business users and technology teams to define and document requirements and work with product teams to define data platform requirements and roadmap
Tracks project deliverables using appropriate tools, monitor health of data pipelines and escalate performance issues proactively
Proactively identifies and mitigates project risks with downstream impacts to resolution
Develop metrics, dashboards, and reporting frameworks to track project and program success
Monitors, tracks, and reports on progress of the overall project to stakeholders
Develops and documents business and technical requirements
Lead tasks relating to the implementation of, operation, support, and maintenance of our business technology, data, applications and programs
Facilitates regular status meetings with stakeholders and reports to leadership
Create and manage strategic technical development tracking tools. Including Project Online and Power BI.
Define and maintain standardized department project management tools, resources for business systems implementations.
Analyzes the needs and requirements of users and develops documentation as needed.
Understand and document business workflows in the organization and work with line management to make improvements. Perform user acceptance testing to verify that a project meets defined requirements.
Manage projects applying PMI knowledge areas related to Integration, Scope, Schedule, Quality, Resource, Communication, Risk, Procurement, and Stakeholders. Utilizing applicable project processes and methodologies and (Agile, Waterfall etc.).
Development and support of PMO framework and maturity.
Stakeholder communication and reporting.
Support of MS Project Online and MS Project, including end-user support
Provide end-user support to business users and IT of the Project Management software.
Identify gaps in current processes and assist with development of project management tools and workflows, making processes more efficient and effective.
Actively participate in appropriate training programs to enable individual and team performance, staying up to date on the latest project management best practices.
Drive standardization, simplicity, and harmonization across the PMO, helping to streamline our processes and make it easier for teams to collaborate.