Senior IT Project Manager

Constant Contact•Waltham, MA

20h•$86,400 - $108,000•Hybrid

About The Position

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started! We’re entering an exciting phase of growth and evolution for our platform, with multiple high-stakes, cross-functional initiatives underway. We’re have an opening for a Senior IT Project Manager who can serve as the connective tissue across teams and keep complex programs moving forward without missing a beat. This is a high-visibility, strategic role where you’ll help shape how we build, scale, and secure our SaaS platform. If you’re a technically fluent Project Manager who wants real ownership and meaningful impact in a growing SaaS environment, this is a role where you can truly make a difference.

Requirements

5+ years of project management experience working with technical teams is required to be successful.
Hands-on experience managing infrastructure, cloud, DevOps, or security-related projects in a SaaS or technology-driven environment.
Familiarity with CI/CD pipelines, release management processes, and DevOps best practices.
Experience supporting or leading cloud migration initiatives (AWS, Azure, or GCP environments preferred).
Strong understanding of security and compliance considerations in modern cloud infrastructure.
Confident team leader and consensus builder with strong motivational skills, adept in problem-solving.
Demonstrated ability to work across multiple job levels and manage teams across multiple locations to achieve results.
Ability to understand technical vision and communicate it to both technical and non-technical partners.
Demonstrated use of sound and proven project management practices and tools, including excellent Google Workspace skills.
Proficient in Agile and KANBAN project methodology. Knowledge of how to use JIRA.

Nice To Haves

PMP or similar project management certification is a plus.

Responsibilities

As a project leader, you will be the key point of contact for all project and/or program-related activities.
Lead projects and initiatives supporting a variety of strategic goals across multiple departments, focusing not only on delivering the technical components of the project but also the business readiness activities required to prepare our internal business groups and external customers for the project deliverables.
Assemble and drive large cross-functional teams, identify resources required, and develop detailed cross-functional project plans to ensure on-time completion.
Communicate frequently with team members and senior business stakeholders regarding project status and identify and resolve project problems, issues, and risks.
Initiate action to identify and resolve project problems/issues and report on mitigating steps and actions taken to ensure timely deliverables, project success, and quality.
Facilitate decision-making between project team members.
Provide status reports highlighting accomplishments, plans, and issues to project team members and senior management.
Work collaboratively with peers and managers to develop methods for continuously improving productivity and efficiency within the organization.
Cultivate inter-departmental relationships with all stakeholders.