Senior IT Operations Lead

TekSynap•Sierra Vista, AZ

8d•Onsite

About The Position

Responsible for overseeing, coordinating, and tracking all tasks and deliverables related to Common Support, Army Ports, Protocols, and Services (PPS) Management, DoDIN-A Change Advisory Board, DODIN-A Operations Compliance, Operations Cyberspace Tasking Order Analysis, Operations Endpoint Security, DODIN-A Operations Proactive Sensor Management Industry Engagement, and IT Service Design, Delivery, Improvement. Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. We are seeking an Senior IT Operations Lead to join our TekSynap “West” team. T ekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any contractually mandated Federal COVID-19 requirements. More information can be found here . By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Requirements

Active Top-Secret clearance
Certifications: One or more of the following: CISSP CASP+ CCSP CEH CISA CISM CySA+ GCED GSEC Security+ (Other security certifications may be applicable)
Certifications: One or more of the following: Information Technology Infrastructure Library (ITIL 4) Foundation Practice Manager Managing Professional Strategic Leader Master
Project Management Professional (PMP)
Minimum of 12+ years of related IT experience
Bachelors degree in a related field
Advanced management expertise with experience leading enterprise technical teams.
Advanced knowledge of program and project management concepts, processes, and techniques consistent with the Project Management Book of Knowledge (PMBOK) and industry best practice.
Advanced expertise in decomposing project requirements to generate a work breakdown structure.
Advanced expertise in risk management analysis and procedures.
Advanced communication expertise with experience delivering written and oral presentations to military and Government personnel.
Advanced knowledge in Microsoft Office tools, including Word, Excel, Teams, Project, and PowerPoint.

Responsibilities

Responsible for overseeing, coordinating, and tracking all tasks and deliverables related to Common Support, Army Ports, Protocols, and Services (PPS) Management, DoDIN-A Change Advisory Board, DODIN-A Operations Compliance, Operations Cyberspace Tasking Order Analysis, Operations Endpoint Security, DODIN-A Operations Proactive Sensor Management Industry Engagement, and IT Service Design, Delivery, Improvement.
Responsible for all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.
Takes projects from original concept through final implementation.
Interfaces with all areas affected by the project including end users, computer services, and client services.
Defines project scope and objectives.
Develops detailed work plans, schedules, project estimates, resource plans, and status reports.
Conducts project meetings and is responsible for project tracking and analysis.
Ensures adherence to quality standards and reviews project deliverables.
Manages the integration of vendor tasks and tracks and reviews vendor deliverables.
Provides technical and analytical guidance to project team.
Recommends and takes action to direct the analysis and solutions of problems.
Manages large projects or processes and problems faced are difficult and often complex; analyzes problems/issues of diverse scope and determines solutions.
May manage programs that include formulating strategies and administering policies, processes, and resources.