Senior IT Manager - Member Portals

Medica • Minnetonka, MN

222d • $127,800 - $219,000

About The Position

This position is responsible for leading and managing Agile Delivery for the Provide Service product family within our Software Engineering team. They are responsible for all aspects of agile delivery including requirements, engineering, and quality assurance as well as product support. They will partner with other Business enablement and IT enablement teams to deliver mission critical functions that help grow Medica's business. They will ensure delivery to meet Medica's business objectives leveraging an internal agile team as well as vendor and technology partners. The candidate will have extensive knowledge in software engineering and agile disciplines. Candidates must have knowledge of information technology concepts, strategies, and methodologies as well as knowledge of best practices and procedures. The Provide Service product family supports 4 products (Portals, Site and Content Management, and Correspondence) with 7 agile teams. This role will be responsible for 2 Agile teams (Member Portal, Digital API and Digital Streaming) supporting the Portals products. This includes a wide variety of platforms that manage Provide Service product family data including but not limited to Health Rules, Open Text, Sitecore, Laserfiche, Zipari, Mulesoft, Azure based streaming technology, and CRM (multiple systems including Salesforce). The Manager works with IT and business teams in initiating, structuring, managing and directing the successful delivery of products, programs and/or roadmaps. Manages the activities of individual contributors on the product teams. The Manager is ultimately responsible for ensuring the goals and objectives of the assigned programs and product teams are met and ensures that the interrelationships between process, people and technology are defined, managed and controlled.

Requirements

• Bachelor's Degree or relevant experience.
• 10+ years of experience within IT directing the work of others in an Agile Development environment.
• Experience in business analysis, application development, quality assurance/testing, agile delivery or project management.

Nice To Haves

• Project Management and time tracking solutions experience.
• SAFe Agile Certification.
• Experience with external facing web or mobile applications.
• Ability to perform business and technical analysis to identify technology needs.
• Strong Leadership and management skills.
• Ability to manage, direct and engage team.
• Ability to resolve issues.
• Considerable knowledge of field at a manager or director level.

Responsibilities

• Lead and manage Agile Delivery for the Provide Service product family.
• Oversee all aspects of agile delivery including requirements, engineering, and quality assurance.
• Partner with Business enablement and IT enablement teams to deliver mission critical functions.
• Ensure delivery meets Medica's business objectives leveraging internal agile teams and vendor partners.
• Manage activities of individual contributors on the product teams.
• Ensure goals and objectives of assigned programs and product teams are met.

Benefits

• Competitive medical, dental, vision insurance.
• Paid time off (PTO) and Holidays.
• Paid volunteer time off.
• 401K contributions.
• Caregiver services.
• Incentive plan compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree