About The Position

Peraton is seeking experienced professionals across multiple leadership and technical disciplines to support a large-scale state government IT services program. This is an exciting opportunity to contribute to a mission-driven environment delivering enterprise technology, cybersecurity, and operational excellence. This effort focuses on delivering a comprehensive mainframe solution, including hosting, infrastructure management, disaster recovery, and security compliance within a managed services environment. The program supports a complex, high-availability enterprise platform that enables critical, large-scale operations and services. Roles and Responsibilities: Program Manager (Senior Leadership) Overview: Serves as the executive leader with full accountability for customer mission success, account growth, and overall program performance. Location: Harrisburg, PA (Required) Senior Project Manager (Service Delivery Lead) Overview: Responsible for day-to-day service delivery execution, customer satisfaction, and operational performance. Location: Harrisburg, PA (Required) Chief Architect Overview: Leads enterprise architecture strategy and innovation, driving modernization and adoption of emerging technologies. Location: Harrisburg, PA preferred or telework Information Security Manager / Chief Security Architect Overview: Serves as the senior cybersecurity leader responsible for compliance, risk management, and security architecture. Location: Harrisburg, PA preferred or telework Senior IT Operations Manager Overview: Leads enterprise IT operations and service management across infrastructure and service delivery functions. Location: Harrisburg, PA preferred or telework Transition Project Executive Overview: Leads transition efforts from incumbent providers, ensuring seamless service delivery and successful program startup. Location: Harrisburg, PA preferred or telework Qualifications Basic Qualifications Qualifications will vary slightly depending on the role level and area of focus. Candidates should meet a combination of the following: U.S. Citizenship required Bachelor’s degree and a minimum of 8 years of relevant experience, with requirements varying based on the role level, or an equivalent combination of education and experience Demonstrated experience supporting enterprise IT environments, service delivery, or large-scale programs Experience with ITIL-based service management processes and frameworks Program or project management experience supporting complex initiatives Proven ability to collaborate with cross-functional teams, stakeholders, and customer leadership Strong understanding of infrastructure, operations, cybersecurity, or enterprise architecture depending on role alignment Experience supporting Service Level Agreements and performance-based delivery models Excellent written and verbal communication skills, including experience supporting executive-level interactions Ability to lead or support geographically dispersed teams in a fast-paced environment Role-Specific Considerations May Include: Program leadership, customer engagement, and account growth strategy Day-to-day service delivery and incident management Transition and program startup execution Enterprise architecture and emerging technology strategy Cybersecurity compliance, risk management, and RMF/NIST frameworks IT operations management across infrastructure and network environments

Requirements

  • U.S. Citizenship required
  • Bachelor’s degree and a minimum of 8 years of relevant experience, with requirements varying based on the role level, or an equivalent combination of education and experience
  • Demonstrated experience supporting enterprise IT environments, service delivery, or large-scale programs
  • Experience with ITIL-based service management processes and frameworks
  • Program or project management experience supporting complex initiatives
  • Proven ability to collaborate with cross-functional teams, stakeholders, and customer leadership
  • Strong understanding of infrastructure, operations, cybersecurity, or enterprise architecture depending on role alignment
  • Experience supporting Service Level Agreements and performance-based delivery models
  • Excellent written and verbal communication skills, including experience supporting executive-level interactions
  • Ability to lead or support geographically dispersed teams in a fast-paced environment
  • Program leadership, customer engagement, and account growth strategy
  • Day-to-day service delivery and incident management
  • Transition and program startup execution
  • Enterprise architecture and emerging technology strategy
  • Cybersecurity compliance, risk management, and RMF/NIST frameworks
  • IT operations management across infrastructure and network environments

Nice To Haves

  • Project Management Professional certification
  • ITIL certification or experience working in ITIL-aligned environments
  • CISSP, CISA, Security+, or similar cybersecurity certifications
  • Experience supporting state or local government customers
  • Familiarity with NIST, FISMA, and Risk Management Framework
  • Experience with Agile and Waterfall methodologies
  • ServiceNow or JIRA experience
  • Experience working in multi-vendor or multi-supplier environments
  • Mainframe experience, including IBM ZSeries or similar environments, is strongly preferred across multiple roles

Responsibilities

  • Serves as the executive leader with full accountability for customer mission success, account growth, and overall program performance.
  • Responsible for day-to-day service delivery execution, customer satisfaction, and operational performance.
  • Leads enterprise architecture strategy and innovation, driving modernization and adoption of emerging technologies.
  • Serves as the senior cybersecurity leader responsible for compliance, risk management, and security architecture.
  • Leads enterprise IT operations and service management across infrastructure and service delivery functions.
  • Leads transition efforts from incumbent providers, ensuring seamless service delivery and successful program startup.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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