Be the Go-To Tech Leader for Local Businesses — Senior IT Consultant
About The Position
Be the consultant clients trust when it matters most. Rook Advisors is a results-driven technology firm built on one principle: gold-standard service changes lives. We are not a ticket factory. We are not a volume MSP. We are a high-performance advisory team serving business leaders who expect excellence. Our Advisors are not “techs.” They are trusted consultants, problem-solvers, and leaders inside client environments. If you want to blend in, stay comfortable, or simply close tickets — this role will feel uncomfortable. If you want ownership, mastery, and to be the person clients request by name — keep reading. Compensation 💰 $60K–$120K DOE 🕐 Unlimited PTO 🎓 Paid certifications & training 📈 Performance bonuses What You’ll Own This is not a passive support role. You will: Lead complex technical issues from diagnosis to resolution — remote and onsite. Serve as the senior technical presence for client accounts. Anticipate problems before they become outages. Architect practical, secure, scalable solutions. Mentor junior team members and raise the standard across the organization. Document clearly and communicate confidently with business leaders. Protect and strengthen client environments with professionalism and precision. We measure ourselves by results — uptime, security, client trust, and long-term relationships. What You Bring We care about outcomes and capability — not buzzwords. You likely have: Deep hands-on experience with Microsoft Server environments (Active Directory, Exchange, SQL, Group Policy, etc.) Strong Office 365 / M365 administration expertise Networking proficiency (routing, VLANs, firewalls, troubleshooting) Clear, professional communication with both technical and non-technical audiences Exceptional follow-through and attention to detail The ability to prioritize in fast-moving, high-stakes environments Self-leadership — you do not require micromanagement Bonus Strengths Not required, but highly valued: Linux and/or DevOps exposure Industry certifications (CompTIA, Microsoft, AWS, etc.) Prior MSP or field-service experience Experience advising business owners or executive teams How We Measure Success We are a performance-oriented organization. Billable contribution is a core KPI, efficiency rewarded. Quality is non-negotiable. Client satisfaction and retention matter. Clean documentation matters. Supporting your teammates matters. We expect results — and we give autonomy in return. What You’ll Gain Unlimited PTO (used responsibly — we believe in balance and accountability) Performance-based bonuses Paid certifications and ongoing professional development Direct access to leadership A tight-knit, high-performance team Real influence inside a growing firm A path to increasing responsibility and leadership We reward ownership, initiative, and results — not tenure or politics. Our Mission To enrich the lives we encounter through our gold-standard services. Our Vision To be nationally renowned for delivering exemplary, concierge-level service. This Role Is For You If: You take pride in solving what others cannot. You want to be accountable for outcomes — not just effort. You value professionalism in every interaction. You want to grow into greater leadership over time. You prefer high standards over low expectations. Ready to Lead From the Front? If you’re looking for a place where performance, integrity, and excellence matter — we’d like to meet you. Apply today and let’s build something remarkable together.
Requirements
- Deep hands-on experience with Microsoft Server environments (Active Directory, Exchange, SQL, Group Policy, etc.)
- Strong Office 365 / M365 administration expertise
- Networking proficiency (routing, VLANs, firewalls, troubleshooting)
- Clear, professional communication with both technical and non-technical audiences
- Exceptional follow-through and attention to detail
- The ability to prioritize in fast-moving, high-stakes environments
- Self-leadership — you do not require micromanagement
Nice To Haves
- Linux and/or DevOps exposure
- Industry certifications (CompTIA, Microsoft, AWS, etc.)
- Prior MSP or field-service experience
- Experience advising business owners or executive teams
Responsibilities
- Lead complex technical issues from diagnosis to resolution — remote and onsite.
- Serve as the senior technical presence for client accounts.
- Anticipate problems before they become outages.
- Architect practical, secure, scalable solutions.
- Mentor junior team members and raise the standard across the organization.
- Document clearly and communicate confidently with business leaders.
- Protect and strengthen client environments with professionalism and precision.
Benefits
- Unlimited PTO
- Performance-based bonuses
- Paid certifications and ongoing professional development
- Direct access to leadership
- A tight-knit, high-performance team
- Real influence inside a growing firm
- A path to increasing responsibility and leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
