Senior IT Computer Support Specialist #5831

GovCIO-posted 9 months ago
$61,800 - $75,000/Yr
Full-time • Mid Level
Onsite • Tamiami, FL
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GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Miami, FL and will be a fully onsite position.

  • Provide outstanding support desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
  • Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentations
  • Install software patches, updates, and upgrades, including remote server and workstation administrations
  • Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
  • Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
  • Create, update, and track service call requests, and stage and take down end user workstations and associated equipment
  • High School with 3 - 6 years IT customer support experience (or commensurate experience)
  • An active Secret clearance with ability to obtain and keep DEA suitability is required
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