Senior IT Computer Support Specialist #5831

GovCIO • Tamiami, FL

263d • $61,800 - $75,000 • Onsite

About The Position

GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance. This position will be located in Miami, FL and will be a fully onsite position.

Requirements

• High School with 3 - 6 years IT customer support experience (or commensurate experience)
• An active Secret clearance with ability to obtain and keep DEA suitability is required

Responsibilities

• Provide outstanding support desk-side support, regularly scheduled backups, network storage allocation, and preventative maintenance
• Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentations
• Install software patches, updates, and upgrades, including remote server and workstation administrations
• Maintain operability of the Uninterruptible Power Supply (UPS); troubleshoot and resolve communications equipment; facilitate resolution of network hardware and software problems, and monitor network traffic and optimize network performance
• Maintain remote user assistance capabilities, Internet connectivity for standalone workstations, and provide technical assistance for relocations and moves
• Create, update, and track service call requests, and stage and take down end user workstations and associated equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED