Senior IT Business Systems Analyst (Valuation Systems)

Manulife • OH

90d • CA$94,220 - CA$174,980

About The Position

This Senior IT Business Systems Analyst role at John Hancock / Manulife is with the US Finance technology team. It is a specialized position focusing on actuarial-valuation analysis and initiative delivery. As a liaison between actuaries, policy admin systems, Manulife centralized valuation platform and Data & Reporting stewards. Office location: Toronto - Canada (preferred) or Boston - USA (alternative). Work arrangement: Hybrid (3 days in office, 2 days from home). Remote working option is not available.

Requirements

• Bachelor’s degree.
• 10-15 years of experience in the financial services industry.
• Strong analytical and problem-solving skills, with the ability to apply critical thinking to develop effective solutions.
• Deep understanding of insurance, reinsurance, and valuation functions.
• Strong knowledge of SQL and proficiency with reporting tools such as Power BI and Qlik.
• Working knowledge of Mainframe, Python, Informatica, and SQL Server.
• Proven skills in managing stakeholder relationships effectively.
• Experience in managing and delivering projects within an Agile framework.
• Strong familiarity with Jira, including the ability to translate business and user requirements into Epics, Features, and User Stories.

Nice To Haves

• Industry experience from large financial Organization(s) is highly desired but not a must have.

Responsibilities

• Engage with various stakeholders to identify, solve problems, and prioritize work effectively.
• Interpret and document business and functional requirements clearly and comprehensively.
• Conduct hands-on ETL validation across multiple platforms, including Mainframe, Python, Informatica, and SQL Server.
• Implement feature additions for existing policy blocks.
• Develop a thorough understanding of the operating models and structures of over six policy admin platforms.
• Facilitate the ingestion of new policy admin data into valuation systems.
• Create and maintain source-to-target specification mappings for the valuation platform.
• Ensure timely delivery of solutions, especially during quarter-end periods.
• Provide support for data-related issues as they arise.
• Actively participate in large, upcoming initiatives.
• Serve as a liaison between actuarial, policy admin, and multiple technology teams to ensure smooth communication and project progress.

Benefits

• Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
• Adoption/surrogacy and wellness benefits.
• Employee/family assistance plans.
• Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
• Financial education and counseling resources.
• Generous paid time off program including holidays, vacation, personal, and sick days.
• Full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree