Senior IT Business Analyst - Sales & Marketing

Global Roofing Group • Phoenix, AZ

379d

About The Position

As the Senior IT Business Analyst within the Information Systems (IS) group, you will support the sales and marketing teams by establishing and managing a process-driven environment. In this role, you will lead the pre-execution phases of projects, collaborating with architects, technical resources, and project managers to ensure projects are clearly defined, achievable, and fit within our systems architecture.

Requirements

• 10-15 years as a business analyst in IS/IT, with a focus on supporting sales and marketing teams.
• Proficient in gathering and analyzing requirements for Salesforce, marketing automation, PowerBI, Microsoft Fabric, and reporting systems.
• Experience in high-performance environments with process and team improvement contributions.
• Proven success in managing project dashboards.
• Capable of providing real-time visibility into project status, priorities, and timelines.
• Expertise in Salesforce, Pardot, PowerBI, Microsoft Fabric, and AI-driven sales and marketing technologies.
• Experience working with architects and technical teams to align projects with systems architecture.
• Experience with third-party vendors and partners for scoping, quoting, and assisting with Statements of Work (SoWs).
• Proven ability to manage projects in a structured, process-driven IS/IT environment.
• Familiar with phase-gate processes.
• Experience managing projects within a Zero-Based Budgeting (ZBB) framework.
• Proficient in annual budgeting, priority management, and budget revisions.
• Strong stakeholder management skills.

Nice To Haves

• Prior first-line management experience is beneficial but not required; potential for leadership as the team grows.

Responsibilities

• Develop and maintain a project roadmap for IS initiatives that support the sales and marketing functions.
• Lead the phase-gate process from project inception through execution handoff, ensuring alignment with business priorities and strategic goals.
• Work with project managers and third-party developers during project scoping and refinement, assisting in defining clear, achievable requirements that align with GRG's systems architecture.
• Support project managers in preparing Statements of Work (SoWs), ensuring technical alignment before finalization.
• Own and maintain the project dashboard as the primary representative into your business area(s) of responsibility.
• Ensure that stakeholders have real-time visibility into project status, gate ETAs, and release dates.
• Drive Zero-Based Budgeting (ZBB) efforts for IS projects, including the annual budgeting and planning process for your project pipeline.
• Manage ongoing budget and priority/ZBB management, including managing execution order and priorities to fit within the approved annual budget.
• Collaborate with architects and technical resources to ensure that projects defined during the pre-execution phase are clear, achievable, and fit within the overall systems architecture.
• Establish and refine business analysis processes, dashboards, and performance metrics to drive continual improvement.
• Implement enhancements in marketing automation, sales process flow optimization, and AI-driven initiatives to support business objectives.
• Collaborate with sales and marketing stakeholders to gather, document, and refine business requirements for IS projects.

Benefits

• No cost to employee health insurance plan available.
• Dental, Vision and 401K matching.
• Gym Membership
• One on One fitness Coaching
• Paid Time Off
• Employee Assistance Program
• Ongoing training and professional development opportunities.
• Supportive and collaborative work environment.
• Life insurance
• Professional development assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Specialty Trade Contractors
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees