Senior IT Business Analyst - Commercial Insurance (Peoria, IL; Atlanta, GA or Tempe, AZ)

Rli Insurance Company • Peoria, IL

86d • $81,359 - $116,343 • Hybrid

About The Position

We're not like other insurance companies. From our specialty products to our business model, our culture to our results — we're different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company.

Requirements

• Typically requires Bachelor's degree in computer science, information systems, business administration or related field.
• 4+ years of relevant experience.
• Deep understanding of P&C insurance, particularly Transportation.
• Strong working knowledge of SAFe / Agile framework.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Expertise with project delivery methodologies such as Agile and Waterfall.
• Ability to apply analytical methods in business processes to find workable solutions.
• Ability to develop solutions within the IT department.
• Ability to communicate findings and recommendations to internal and external contacts on business process matters.
• Ability to use software to analyze data; proficient with Data Warehouse and Business Intelligence tools.

Nice To Haves

• CPCU/CBAP/IIBA or relevant certifications.
• A data and analytical background, SQL knowledge, and experience working on insurance-related products.

Responsibilities

• Design and document business and system processes.
• Identify and document emerging business requirements by determining the unique value drivers of business partners.
• Translate business requirements into functionality and manage requirements effectively, while prioritizing competing business demands.
• Create project effort estimates and quantify project specific risks through development lifecycle.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Articulate the business/financial impact of business problems.
• Coordinate project delivery with project manager.
• Analyze opportunities for process and system improvements and apply results to eliminate corresponding inefficiencies.
• Perform moderately complex data analysis activities, create and execute complex queries, and critically evaluate information gathered from multiple sources.
• Mentor other business analysts.
• Convey user preferences to development teams and demonstrate understanding of business users' information needs.
• Stay abreast of technology standards/trends and relate to business problems.
• Communicate and collaborate with external and internal customers to analyze information needs.
• Determine operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
• Manage projects as necessary; define project requirements by identifying project milestones, phases, and elements.
• Participate in operational planning, project planning, and estimating resource effort.
• Act as a liaison between the business units and technology and support teams.
• Train users as needed.

Benefits

• Annual bonus plans.
• Employee stock ownership plan (ESOP).
• 401(k) — automatic 3% company contribution.
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings).
• Paid time off (PTO) and holidays.
• Paid volunteer time off (VTO) to support our communities.
• Parental and family care leave.
• Flexible & hybrid work arrangements.
• Fitness center discounts and free virtual fitness platform.
• Employee assistance program.
• Comprehensive medical, dental and vision benefits.
• Flexible spending and health savings accounts.
• 2x base salary for group life and AD&D insurance.
• Voluntary life, critical illness, & accident insurance for purchase.
• Short-term and long-term disability benefits.
• Training & certification opportunities.
• Tuition reimbursement.
• Education bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree