Senior IT Application Engineer

Algolia

123d • $133,000 - $166,667

About The Position

Algolia is an aggressively positioned, post-series D SaaS company focused on AI driven Search as a Service. We are looking for a Senior IT Application engineer for a remote position in the United States. This is a succession position that will be split 70/30 in application management and project management. This position may have up to 10% travel. The Algolia IT team cares about the needs of our organization and the satisfaction of our end users. We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes. We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other.

Requirements

• 7+ years of technical support experience.
• 7+ years managing IT environments.
• A Masters in Computer Science or its equivalent.
• Expertise with macOS and Windows as well as familiarity with Linux.
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

Responsibilities

• Manage software and service relationships and associated contracts with major vendors.
• Study and master the Algolia user tech stack, inside and outside of IT, including both fine-level details and overarching strategic goals.
• Administrate the IS and IAM tech stack with specialization in Okta, Gsuite, Atlassian, Obsidian and Slack.
• Coordinate across Algolia teams to design and manage effective and efficient internal SaaS deployments.
• Ally with Information Security and Infrastructure teams to maintain the safety of our people and products.
• Create documentation to enable end users to interact with our hardware and software systems.
• Engage in the development of less experienced engineers.

Benefits

• Flexible workplace strategy allowing remote or hybrid work.
• High-trust environment with autonomy in work location and hours.

What This Job Offers

• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees