Microsoft-posted 2 months ago
$96,500 - $188,400/Yr
Full-time • Mid Level
Mountain View, CA
Professional, Scientific, and Technical Services

This role is part of Microsoft's Global Security Investigations team, which delivers scalable, best-in-class threat management and investigative services to mitigate physical risks to employees, external staff, guests, and facilities. The team investigates potential policy violations and other offenses against the company. In this role the candidate will be responsible for investigating a variety of physical security related matters that potentially impact the Microsoft workforce or facilities worldwide, reducing risk via the identification, intervention, and mitigation of physical threats, and upholding Microsoft's ethical well-being by investigating violations of Microsoft policy. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Independently identifies and triages highly complex, higher risk reported issues to determine their priority.
  • Organizes information and defines next steps for investigations of high risk, impact, or exposure.
  • Facilitates discussions on developing tactical investigation strategy and direction.
  • Assesses and communicates immediate and potential risks to leadership and key stakeholders.
  • Independently identifies and interprets broader, complex sources of information and appropriate investigative tools and technologies.
  • Coordinates and collaborates with relevant internal stakeholders to execute objectives.
  • Distills information from complex data to prepare investigation plans and procedures.
  • Independently identifies, gathers, and reviews underlying documentation, internal and external data, relevant facts, and industry trends.
  • Compiles data from different complex sources, tracks and records the findings to assist the investigation.
  • May independently utilize advanced interview skills to schedule and conduct highly complex interviews.
  • Conducts complex analyses on information gathered during interviews to validate facts and generate insights.
  • Independently manages and monitors supplier, internal/external partner, stakeholder resources to drive cases to an outcome.
  • Documents complex case activities in accordance with global team standards.
  • Develops complex reports to include relevant investigation information.
  • Informs customers, partners, stakeholders, and direct management about the progress of active cases/issues.
  • Represents Microsoft to high-profile internal and external stakeholders on complex investigative cases.
  • Develops and/or executes a plan to improve team improvement processes.
  • Independently develops content, and presents internal and/or external education and awareness activities.
  • Acts as a thought leader in several aspects of professional areas related to investigations and security.
  • May be required to perform stressful and physical activity.
  • Respond to occasional emergency situations, at any hour, with short notice.
  • 4+ years experience in compliance, finance, data-analytics, investigations, or related field OR equivalent experience.
  • Must be able to participate in a rotating on-call schedule that provides 24/7 coverage.
  • Citizenship verification required due to citizenship-based legal restrictions.
  • Bachelor's Degree in Business, Accounting, Criminal Justice, Law, International Relations or related field AND 8+ years experience in compliance, cyber, finance, data-analytics, investigations, or related field OR equivalent experience.
  • Deep knowledge and experience in behavioral sciences, threat assessment, targeted violence and related physical security/safety risk.
  • Proficient in the use of technology, computers (hardware, operating systems, networks), and software at a power user level (M365, Outlook, Excel, Word, Powerpoint, Access/SQL, PowerBI, SharePoint, Copilot, etc.).
  • Possess or able to accomplish a US government security clearance.
  • Certified Threat Manager (CTM), Professional Certified Investigator (PCI) and/or Certified Protection Professional (CPP).
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
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