Senior International Payment Operations Specialist

Western Alliance Bank • Columbus, OH

1d • Onsite

About The Position

As a Senior International Payment Operations Specialist, you'll be responsible for executing all back-office functions related to Foreign Exchange Wires, USD Wires and Multi Currency Account (MCA or Vostro) settlements. This role supports global correspondent banking relationships, ensures accurate and timely confirmation and settlement of all wire transactions, and supports complex operational workflows across international payment corridors. Western Alliance Bancorporation (NYSE:WAL) is one of the country’s top-performing banking companies with more than $80 billion in assets. Through its primary subsidiary, Western Alliance Bank, Member FDIC, clients benefit from a full spectrum of tailored commercial banking solutions and consumer products, all delivered with outstanding service by industry experts who put customers first. Major accolades include being ranked as a top U.S. bank in 2023 by American Banker and Bank Director. Serving clients across the country wherever business happens, Western Alliance Bank operates individual, full-service banking and financial brands with offices in key markets nationwide. Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. © Western Alliance Bancorporation

Requirements

• 4+ years of related experience in FX Operations, Treasury, or International Payments or similar field
• High school diploma required
• Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
• Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
• Intermediate knowledge of FX/USD settlements, currency markets, and correspondent banking
• Experience with SWIFT, Fedwire and FX platforms
• Strong reconciliation and problem solving skills
• High attention to detail and ability to deliver and perform successfully within daily deadlines
• Intermediate knowledge and experience with Excel, Word, and general reporting abilities
• Operational excellence and accuracy, analytical and investigative mindset, ability to manage complex workflows under pressure, strong communication and collaboration, and high risk awareness and adherence to controls
• Intermediate speaking and writing communication skills

Nice To Haves

• Bachelor's degree in related field preferred

Responsibilities

• Execute all back-office functions related to Foreign Exchange Wires, USD Wires and Multi Currency Account (MCA or Vostro) settlements
• Support global correspondent banking relationships
• Ensure accurate and timely confirmation and settlement of all wire transactions
• Support complex operational workflows across international payment corridors
• Responsible for the full confirmation and settlement lifecycle of foreign currency funds and USD funds, including hedging‑related activities
• Execute and settle FX, MCA, and USD contracts/transactions, including client payment requests from online banking, branches, and internal teams
• Ensure all incoming FX, MCA, and USD wire payments are posted and settled accurately and timely
• Confirm FX trades with internal bankers and external trading partners
• Use SWIFT and Fedwire to initiate, receive, and process FX, MCA and USD payments
• Process and settle foreign cash letters/check/draft collections with correspondent banks and clients
• Assist in maintaining global correspondent accounts
• Research discrepancies with daily reconciliations of General Ledger (G/L) account balances and resolves discrepancies
• Research and affirm daily reconciliations of correspondent/nostro bank accounts
• Post and/or settle charges, fees, and adjustments to client and correspondent/nostro accounts
• Prepare and support periodic and ad hoc reports and spreadsheets for bank charges and other operational metrics
• Support Front and Middle Offices with exposure tracking, rate validation, and variance analysis
• Provide support to internal teams, bankers, and clients to resolve FX-related issues
• Assist with foreign exchange infrastructure, systems, and related banking platforms
• Serve as departmental backup as needed
• Partner with Front and Middle Office, Payments, Treasury, Compliance, and Technology to enhance workflows
• Use our FX trading and Fed Wire system of record for confirmation and settlement of all FX trades and wires
• Work with Front office and payment systems (e.g., Fedwire system, SWIFT gateway, other proprietary internal systems) to process and reconcile FX flows
• Participate in systems testing, enhancements, integrations, and UAT for FX-related functionality
• Provide mentorship, training, and escalation support for less-experienced FX staff and payment operations team members
• Partner with internal and external teams to improve wire processing capabilities and customer experience
• Support strategic initiatives, new International Payment rollouts, and optimization of cross-border payment corridors
• Ensure FX and USD wire activity complies with internal policies, regulatory standards, and audit requirements
• Assist in maintaining accurate documentation of FX and USD wire processes and settlements
• Identifies workflow gaps, suggesting and assisting to implement process improvements to reduce risk and improve efficiency

Benefits

• Competitive salaries
• An ownership stake in the company
• Medical and dental insurance
• Time off
• A great 401k matching program
• Tuition assistance program
• An employee volunteer program
• A wellness program
• Opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED