Senior Interaction / Product Designer

CapTech Consulting-posted 3 months ago
Full-time • Mid Level
Philadelphia, PA
501-1,000 employees
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CapTech’s Customer Experience (CX) team seeks a Senior Interaction Designer with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible. Our interaction designers are passionate problem-solvers who strive to create elegant and engaging solutions to complex business challenges, honing their craft as they grow their careers. They stay current with evolving methods for designing engaging products and services, and they approach training in these areas with curiosity and enthusiasm.

  • Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.
  • Crafting personas, information architectures, customer journeys, wireframes and prototypes that follow interaction design and usability best practices.
  • Consulting with clients and team members about the benefits of accessibility and usability best practices in modern experience design.
  • Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs.
  • Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.
  • 3-5 years professional experience, ideally in a consulting or agency context.
  • 4-year+ degree, BA or BS in design, information sciences, HCI, or psychology.
  • Strong written, verbal, conceptual, and visual communication skills.
  • Figma expertise is preferred, with proficiency in comparable design tools (Axure, Sketch, Adobe XD), as well as PowerPoint.
  • Experience designing developer-ready visual assets and UI components is a plus.
  • Experience with user research methods and tools such as Optimal Workshop, Survey Monkey, and UserZoom is welcome, but not required.
  • Working knowledge of Agile product development lifecycles and practices is a plus.
  • Familiarity with WCAG and other accessibility guidelines and standards is a plus.
  • Generous PTO
  • Health coverage
  • Disability insurance
  • Paid family leave
  • Learning & Development programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths.
  • Modern Health – A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources.
  • Carrot Fertility – Inclusive fertility and family-forming coverage for all paths to parenthood.
  • Fringe – A company paid stipend program for personalized lifestyle benefits.
  • Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion.
  • Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects.
  • 401(k) Matching – Generous matching and no vesting period.
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