Senior Insurance Coordinator

John Deere • Johnston, IA

9d • Remote

About The Position

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.
John Deere is an equal opportunity employer, including disabled & veterans.
Primary Location: United States (US) - Iowa - Johnston
Function: Customer Experience (CA)
Title: Senior Insurance Coordinator - 118099
Onsite/Remote:Remote Position
This position is eligible for remote work at the present time. The arrangement may be delayed for training or other job acclimation purposes and remains subject to change.
Your Responsibilities
As a Sr Insurance Coordinator for John Deere Financial located in Johnston, IA, you will:

Requirements

• Effective written and verbal communication skills, strong attention to detail, excellent telephone skills
• Experience gathering information and diagnosing problems before independently making decisions & taking action
• Demonstrated ability to work independently and in a team environment, positively respond to changes, and demonstrate high personal work standards including effective time management skills
• Proven ability to build strong working relationships and provide customer satisfaction
• Experience working with a variety of computer applications and applying new knowledge accurately
• Knowledge of basic accounting functions including debits and credit
• Bachelor’s degree preferred or equivalent work experience

Nice To Haves

• 1 or more years of experience working in either finance, customer service, or insurance industry
• 1 or more years of experience utilizing interpersonal communications, negotiation, and conflict resolution skills
• 1 or more years of experience handling in/outbound calls from external customers, dealers and/or third parties

Responsibilities

• Conduct thorough, time-sensitive research and ensure accurate processing of all insurance claim funds received.
• Prepare and execute requests to add or remove insurance from customer accounts, including force placement when required for both installment and lease accounts
• Execute account modifications as a result of claim payments
• Contact and respond to inquiries from internal staff, dealers, outside insurance agencies, and customers in a timely manner
• Evaluate insurance documentation from insurance companies with attention to detail to validate coverage on financed collateral

Benefits

• Flexible work arrangements
• Highly competitive base pay and performance bonuses
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use

What This Job Offers

• Job Type: Full-time
• Career Level: Senior