Senior Instrument Repair Technician

Jefferson Health Plans • Philadelphia, PA

3d • Onsite

About The Position

The Instrument Repair Shop provides stainless steel surgical instrument and tray service and repairs. The Senior Instrument Repair Technician is responsible for the inspection, maintenance, calibration, and repair of a wide range of medical (stainless steel) instruments, working directly with hospital staff and managing/updating equipment records in the Jefferson Censitrac software system. Essential Functions This role requires advanced technical skills and a strong understanding of instrumentation systems, components, and use. The technician ensures equipment operates efficiently, safely, and accurately, supporting operational continuity, compliance with safety standards, and specific doctor/procedural requirements. Perform inspection, alignment, adjustment, sharpening of instrumentation with consistent and accurate results as per testing parameters required by current manufacturing repair standards and standards set by existing technician standards. Light modifications, machining and fabrications of instruments as requested. Instrument tape removal, tape replacement and printing of new labels as needed. Instrument container inspection, repair, dent removal, gasket replacement, latch adjustments and part replacement. Proper use and maintenance of repair tools and equipment. Including but not limited to cleaning systems and microscope for inspection and repairs. Sorting and organizing of instruments and set upon arrival or departure including the use of the Censitrac tracking software. Work closely with hospital departments and personnel to assist them with information regarding instrument needs, usage, or replacements. Provide a physical liaison between instrument repair shop and clinical departments; including picking up and delivering of instruments or sets as needed and setting up pickups and drop-offs as required. Ordering, receiving, and keeping an accurate inventory of parts, supplies, etc. Stay current with equipment vendors, pricing and/or technology advantageous to instrument repair and service Maintain and clean the shop area including but not limited to the vacuum system, cleaning water and ultrasonic cleaners, machine maintenance including changing belts and wheels. Maintain and update MSDS books, safety inspections and signage as required. Provide Training for any additional instrument repair technicians as time and requirements allow including evaluating, aligning, adjusting, grinding, sharpening and other forms of manipulation required to repair an instrument correctly.

Requirements

• Effective Communications – Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
• Interpersonal Relationships – Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner
• Service Excellence – Knowledge of customer service concepts and techniques, ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner
• Flexibility and Adaptability – Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment, ability to adapt as needed
• Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation
• Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail, ability to process information with high levels of accuracy
• Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems, ability to apply this knowledge appropriately to diverse situations
• Ability to obtain expert level proficiency in multiple technologies. Translates technical language to clinical and non clinical customers
• High School Diploma or equivalent
• 10 years or more in surgical instrument repair or surgical instrument manufacturing.
• Experience in a hospital environment and familiarity with surgical instrumentation and medical terminology.
• Current valid Driver’s license

Nice To Haves

• Experience using Censitrac software

Responsibilities

• Perform inspection, alignment, adjustment, sharpening of instrumentation with consistent and accurate results as per testing parameters required by current manufacturing repair standards and standards set by existing technician standards.
• Light modifications, machining and fabrications of instruments as requested.
• Instrument tape removal, tape replacement and printing of new labels as needed.
• Instrument container inspection, repair, dent removal, gasket replacement, latch adjustments and part replacement.
• Proper use and maintenance of repair tools and equipment.
• Sorting and organizing of instruments and set upon arrival or departure including the use of the Censitrac tracking software.
• Work closely with hospital departments and personnel to assist them with information regarding instrument needs, usage, or replacements.
• Provide a physical liaison between instrument repair shop and clinical departments; including picking up and delivering of instruments or sets as needed and setting up pickups and drop-offs as required.
• Ordering, receiving, and keeping an accurate inventory of parts, supplies, etc.
• Stay current with equipment vendors, pricing and/or technology advantageous to instrument repair and service
• Maintain and clean the shop area including but not limited to the vacuum system, cleaning water and ultrasonic cleaners, machine maintenance including changing belts and wheels.
• Maintain and update MSDS books, safety inspections and signage as required.
• Provide Training for any additional instrument repair technicians as time and requirements allow including evaluating, aligning, adjusting, grinding, sharpening and other forms of manipulation required to repair an instrument correctly.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees