Senior Instructional Designer

Alaska Airlines • SeaTac, WA

426d • $82,950 - $124,450

About The Position

The Senior Instructional Designer at Alaska Airlines is responsible for designing and developing eLearning and instructor-led training programs for the Airport Operations & Customer Service division. This role requires a subject matter expert who can exercise considerable judgment in instructional design, lead teams, and ensure effective learning experiences through innovative methodologies and content development.

Requirements

• 4 years of experience in instructional design, training development, or related area.
• Bachelor's degree in business administration, communications, human resources, education, or related discipline, or 2 additional years of experience in lieu of a degree.
• Experience with adult learning principles and understanding of diverse learning styles.
• Advanced experience with image/graphic creation and manipulation.
• Ability to create compelling visual designs for training materials.
• Experience with authoring tools like Articulate 360 and Adobe Creative Cloud.
• Experience in analyzing instructional needs and managing projects through the development process.
• Excellent communication skills and proven success in enhancing stakeholder and employee satisfaction.
• Strong organizational and time management skills to handle multiple projects and deadlines.
• Ability to work cross-divisionally and promote collaborative relationships.

Nice To Haves

• Experience with learning management systems such as Cornerstone.
• Experience developing company-wide trainings.
• A professional certificate in Instructional Design or related discipline.

Responsibilities

• Determine instructional needs and define course requirements with minimal direction from leadership.
• Influence cross-functionality and partner with stakeholders to establish training program roadmaps.
• Design interactive courseware and materials using instructional design techniques.
• Perform Job Task Analyses, Needs Assessments, Gap Analyses, and Root Cause Analyses as a subject matter expert.
• Create course design documents, learning objectives, course content, scenarios, media scripts, and assessments.
• Make decisions in course changes based on customer feedback to ensure satisfactory learning products.
• Manage multiple projects to support the development process and ensure instructional integrity.
• Oversee project status reports from team members and provide feedback to meet established outcomes.
• Administer testing of training for deployment and coordinate content uploads to the LMS.
• Allocate workload to team members and manage task completion, anticipating and resolving problems.
• Maintain consistent and comprehensive training records.
• Research new industry technologies and methodologies for content development improvement.
• Guide professional development of junior roles and administer onboarding of new team members.

Benefits

• Free stand-by travel privileges on Alaska Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental, and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Air Transportation
• Education Level: High school or GED