Senior Instructional Designer-Geriatric and Palliative Care-CAPC

Mount Sinai Health SystemNew York, NY
23h$87,692 - $131,538

About The Position

The Center to Advance Palliative Care (CAPC) is a national, non-profit membership organization that successfully uses social change principles to promote high-quality palliative care for people with serious illnesses. As a member organization, CAPC aims to keep our fingers on the pulse in the palliative care field, and to develop timely and practical resources to help clinicians provide compassionate and equitable, multidisciplinary palliative care. CAPC works with external subject matter experts and palliative care leaders to identify best practices in palliative care clinical practice; and the Clinical Education team translates these best practices into practical online tools and courses for dissemination to clinicians. CAPC’s e-learning portfolio consists of clinical education courses, workshops, interactive games and other pedagogy and provides continuing education (CE) credits for clinicians such as physicians, nurses, social workers and case managers, and is the gold standard in the nation for palliative care clinical education. The Senior Instructional Designer helps set the vision and strategy for CAPC’s clinical education e-learning portfolio. They are an integral member of the Clinical Education department and work closely with CAPC leadership, faculty, course authors, and subject matter experts to translate complex clinical training into engaging e-learning experiences. The Senior Instructional Designer is primarily responsible for designing and developing new content, including but not limited to online CE courses and clinical training games. They identify gaps and opportunities within CAPC’s learning ecosystem and propose effective solutions to diversify the curriculum and meet the needs of CAPC’s dynamic and growing audience. The Senior Instructional Designer partners with faculty during the course development process and helps with instructional design support on other educational products.

Requirements

  • Bachelor’s degree in related field required.
  • 5+ years experience required in adult best practice e-learning instructional design
  • Strong background in field of education technology and experience with a variety of instructional design tools and software
  • Prior experience collaborating with consultants and subject matter experts
  • Excellent written and verbal communication skills
  • Superb project management skills and adept at managing multiple projects in parallel
  • Thrives in a fast-paced, collaborative environment that requires flexibility and teamwork
  • Ability to pivot and shift priorities to respond to changing needs
  • Comfort learning new technologies
  • Proficient in Microsoft and Google products

Nice To Haves

  • Master’s degree preferred Instructional Technology(MSIT).
  • Applicable work experience may be considered in lieu of educational requirements
  • 10+ years experience preferred.
  • Experience in clinical and/or medical eduation instructional design preferred.
  • Experience with Salesforce, or other CRM software, as well as project management and learning management software is a plus

Responsibilities

  • Works with the Clinical Education team, including the Director of Clinical Education, Clinical Education Project Manager, Instructional Designer, and Continuing Education (CE) Manager to envision and implement e-learning to address unmet learner needs and expand CAPC’s e-learning portfolio
  • Works with Clinical Education instructional designer to establish instructional design strategies, templates, goals, and priorities for CAPC’s e-learning portfolio
  • Provides instructional design strategy on all new educational products, including online courses, training games, and other learning activities.
  • Stays abreast of changing best practices in online learning and adult learning, and integrates best practices and technology to create engaging online palliative care clinical training content
  • Applies emerging instructional design trends and technologies to CAPC e-learning products as needed
  • Collaborates with faculty, course authors, artists and other subject matter experts early in development process to strategize around content design and delivery, including drafting potential interfaces and interactions
  • Collaborates with faculty, course authors, artists and other subject matter experts to elicit, synthesize, and incorporate feedback on content flow and presentation
  • Collaborates with the Director of Clinical Education and the CE manager to analyze learner feedback on CAPC educational content and recommend and/or implement needed changes
  • Partners with CAPC’s CE manager on CE applications to ensure quality and best practices
  • Partners with CAPC’s clinical education project manager to ensure timely delivery for all CAPC e-learning materials and grant deliverables
  • Works with other CAPC teams, including Program Development, Health Equity, Health Care Transformation, Marketing, and Membership to help ensure all CAPC e-learning materials meet the needs of the field
  • Works closely with CAPC’s website development team to ensure all e-learning products are well-designed, well-placed and function seamlessly
  • Manages the instructional design pipeline, anticipating bottlenecks, pivoting as needed, and implementing process improvement
  • Visualizes instructional graphics and user interfaces to enhance e-learning experience
  • Represents the instructional design team on CAPC’s Curriculum Coordination Committee
  • Represents the instructional design team on CAPC's internal CE Committee
  • Represents the instructional design team on joint Marketing, Membership, Website, and Health Care Transformation meetings
  • Attends weekly Clinical Education and Education team meetings
  • Engages in strategic thinking and partnership for special initiatives with instructional design needs
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