Senior Instructional Designer (Visual & Frontline Training)

Diamond Braces•Englewood, NJ

9h•Hybrid

About The Position

Diamond Braces is a fast-growing orthodontic organization committed to improving lives through healthier smiles. Our mission is to deliver orthodontic care that is affordable, accessible, and supported by exceptional service—the “AAA Experience.” We operate with a clear purpose: No Smile Left Behind .

Nice To Haves

5+ years of experience in instructional design, training content development, or learning enablement
Proven experience creating visual, scenario-based training for frontline or entry-level teams
Strong portfolio demonstrating short-form, execution-focused learning content
Proficiency with eLearning and visual design tools (e.g., Articulate, Adobe Creative Suite, Vyond, or equivalent)
Demonstrated ability to simplify complex processes into clear, step-by-step instruction
Experience supporting multi-site, high-volume, or operationally driven organizations
Ability to write and design content at a 6th–8th grade comprehension level
Strong attention to detail with a commitment to consistency and standards

Responsibilities

Design and produce short, visual, execution-ready training modules for frontline roles
Translate SOPs and workflows into clear, scenario-based learning with defined Do / Don’t examples
Create and manage animated, visual, and screen-based training content
Ensure all training content is written in plain language at a 6th–8th grade reading level
Standardize course templates, visual styles, and content structure across programs
Incorporate real-world failure scenarios and common execution errors into training
Update and revise content based on audit findings, evaluations, and performance gaps
Collaborate with L&D team members to align training content with assessments and evaluations
Maintain content accuracy, clarity, and version control within assigned systems