SITA-posted 2 months ago
Senior
Remote • Barcelona, AR
1,001-5,000 employees
Professional, Scientific, and Technical Services

As a Senior Instructional Designer in the Passenger Portfolio, you will design, develop, and deliver eLearning and live training to help our customers maximize their use of SITA solutions. Reporting to the Head of Global Portfolio Training, you will be part of the team responsible for training content in the Passenger Portfolio.

  • Collaborate with product teams to understand product functionalities and user needs.
  • Design and develop instructional materials, including e-learning courses, tutorials, user guides, video content, and interactive simulations.
  • Use instructional design methodologies (e.g., ADDIE, SAM) to create engaging learning experiences.
  • Deliver training as required by the business.
  • Develop assessments to measure the effectiveness of training materials.
  • Deploy and track training programs via Learning Management Systems (LMS).
  • Continuously update content to align with product updates.
  • Conduct needs analyses to identify learning objectives and performance gaps.
  • Incorporate feedback from users and stakeholders.
  • Stay updated with instructional design trends and e-learning technologies.
  • Bachelor's or Master's degree in Instructional Design, Education Technology, or a related field.
  • Proven experience as an instructional designer, preferably within the tech industry.
  • Strong understanding of instructional design models and adult learning theories.
  • Excellent writing, communication, and presentation skills.
  • UX/UI design experience for user-friendly learning materials.
  • Knowledge of software development concepts.
  • Multilingual capabilities for a global audience.
  • Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers)
  • Flex Day: Shape your workday to suit your life and your plans.
  • Flex-Location: Take up to 30 days a year to work from any location in the world.
  • Employee Wellbeing: Employee Assistance Program (EAP) available 24/7, 365 days/year.
  • Professional Development: Access to training platforms, including LinkedIn Learning.
  • Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
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