Senior Insights Director

1000heads•Chicago, IL

1d•Hybrid

About The Position

The Insights team at 1000heads is evolving into a next-generation intelligence function that blends data science, AI-driven analytics, and cultural insight to decode what matters most to audiences and brands. We are seeking a Senior Insights Director to lead this transformation. This is a role for someone who not only delivers best-in-class insights today, but actively shapes the future of how insights are generated, scaled, and applied across the agency and for our clients. This role goes beyond traditional analytics. You will be responsible for embedding AI, automation, and advanced methodologies into our workflows, unlocking faster, deeper, and more predictive insights. From machine learning–enhanced social listening to AI-assisted storytelling and foresight modeling, you will define what modern insights look like at 1000heads. You will partner across Strategy, Creative, and Technology to ensure insights are not just reactive, but predictive, generative, and central to innovation. This is a leadership role for someone with a proven track record of building and scaling forward-looking insights capabilities within an agency or consultancy environment.

Requirements

10+ years of experience in insights, analytics, or strategy, preferably within an agency or consultancy
Proven track record of building or transforming insights capabilities, especially incorporating AI or advanced analytics
Strong understanding of AI and machine learning applications in marketing and insights, including NLP, predictive modeling, and generative AI
Experience with data tools and programming languages such as SQL, Python, or R is preferred
Demonstrated ability to translate emerging technologies into real business and client impact
Expertise in social media platforms (e.g., Meta, LinkedIn, TikTok, X), web analytics tools (e.g., Google Analytics, Adobe Analytics), and data visualization software (e.g., Tableau, Power BI)
Have an understanding of social media and its impact on brand
Exceptional storytelling skills with the ability to connect data, culture, and strategy
Experience leading and developing high-performing, multidisciplinary teams
Strong commercial acumen and experience contributing to new business growth

Responsibilities

Define and lead the future vision of Insights at 1000heads, with a strong emphasis on AI, automation, and innovation
Act as a thought leader internally and externally on AI-driven insights, data innovation, and emerging methodologies
Build a culture of experimentation, curiosity, and continuous evolution within the Insights team
Identify, implement, and scale AI-powered tools and methodologies such as NLP, machine learning, predictive analytics, and generative AI
Develop automated and scalable insights frameworks that reduce manual effort and increase speed to insight
Lead the integration of AI into social listening, audience segmentation, trend forecasting, and reporting
Partner with Strategy and Technology teams to prototype and deploy new capabilities
Stay ahead of industry advancements and translate them into practical, client-ready solutions
Elevate the role of insights from reporting to strategic foresight and decision-making
Design and implement advanced measurement frameworks that connect social, digital, and business impact
Deliver compelling, story-driven outputs powered by both human and AI-augmented analysis
Translate complex data into clear, actionable narratives that inspire creative and strategic direction
Management and mentorship of the Insights team and distribution of workload
Build and implement workflows and processes within the team
Monitor work allocation and mode of working; mentoring and supporting the team members
Complete performance reviews and create clear roles and goals for team members
Devise, implement and manage training for the Insights Team and wider agency
Promote positivity and a motivated, entrepreneurial working culture
Act as a senior client partner on innovation in insights and measurement
Lead pitches and proposals with a differentiated, future-forward insights offering
Develop new products and services that position 1000heads as a leader in AI-powered insights
Represent the agency at industry events, contributing to thought leadership and brand visibility

Benefits

Medical, dental, vision, and more!
Generous time off package, including the last week of the year
401k & Roth retirement investment options with employer match after one year
Gym and professional development stipends
Culture Club with monthly activities like sports, games and happy hours
DEI Council and Employee Resource Groups
Commute and parking benefits
Wellness program that focuses on mental, physical and financial employee wellness
And much more!

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