Senior Inside Sales Team Manager

Staples Inc. • Lincolnshire, IL

3d

About The Position

Staples is business to business. You’re what binds us together.
Quill, a trusted Staples brand since 1998, makes ordering essential supplies easier and more rewarding for businesses across the country. As a Sr. Inside Sales Team Manager, you’ll play a key role in driving Quill’s growth by leading a high‑performing inside sales team, shaping sales strategy, and elevating customer experience. This is a meaningful opportunity to grow a multimillion‑dollar book of business, develop sales talent, and influence outcomes across a dynamic and collaborative organization.

Requirements

• Strong ability to manage and inspire a remote inside sales team.
• Proven results‑oriented mindset with motivation driven by growth and career opportunity.
• Advanced selling, negotiation, and communication skills.
• Strong leadership abilities including mentoring, coaching, and talent development.
• High level of business acumen with the ability to strategize and execute effectively.
• Excellent computer and technology skills, including Salesforce proficiency.
• Entrepreneurial, solutions‑oriented approach with the ability to thrive in a fast‑paced environment.
• A passion for recruiting, developing, and retaining high‑performing sales talent.
• Collaborative mindset with strong problem‑solving abilities.
• Commitment to fostering an inclusive, positive team culture.
• 4+ years of sales experience.
• 1+ years of sales management experience.

Nice To Haves

• Bachelor’s degree preferred.
• Experience overseeing a team of 10+ inside sales professionals.
• Background working in B2B sales, managing KPIs and revenue goals of $80M–$100M.
• Experience navigating fast‑growth or highly dynamic sales environments.
• Advanced selling and negotiation capabilities.
• Strong verbal and written communication skills.
• Experience coaching, mentoring, and developing sales personnel.
• High level of business acumen and strategic thinking.
• Excellent computer skills and strong technology competence.
• Experience using Salesforce (advanced user).
• Demonstrated results‑orientation with ability to meet and exceed goals.

Responsibilities

• Lead, mentor, and motivate an inside sales team to maximize performance and productivity.
• Develop and implement effective sales strategies aligned to business and market needs.
• Set and monitor sales targets, KPIs, and activity metrics to ensure team success.
• Track and analyze sales data to identify trends, opportunities, and improvement areas.
• Conduct consistent call coaching sessions and crucial conversations to support development.
• Attend customer appointments, account reviews, and trade shows as needed.
• Leverage systems, tools, and reporting to meet deliverables and drive operational excellence.
• Maintain strong communication with business partners and leaders at all organizational levels.
• Support hiring, onboarding, and development of new associates.
• Provide performance reporting, insights, and recommendations to senior leadership.

Benefits

• Inclusive culture with associate‑led Business Resource Groups.
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level