Wolters Kluwer-posted 13 days ago
Full-time • Mid Level
Coppell, TX

As a Senior Inside Sales Representative, your role involves advanced sales activities, utilizing specialized skills to handle non-standard sales problems. You will evaluate sales inquiries more critically and offer tailored solutions to customers, improving the overall sales process and outcomes.

  • Handle complex and multifaceted inbound and outbound sales inquiries.
  • Evaluate and process high-value customer orders.
  • Maintain comprehensive and detailed customer records.
  • Identify and qualify high-potential sales leads.
  • Record and analyze detailed sales activities.
  • Prepare and present sophisticated sales quotes and proposals.
  • Resolve complex customer issues with products and services.
  • Coordinate with other departments for large orders.
  • Support strategic sales initiatives and projects.
  • Mentor junior associates and provide guidance.
  • Complex Customer Service Orientation: Handle intricate customer needs.
  • Targeted Sales Techniques: Tailored sales strategies for specific scenarios.
  • Sophisticated Communication Skills: High-level communication proficiency.
  • Advanced CRM Software Use: Expert use of CRM tools.
  • Exceptional Organization: Superior task and time management skills.
  • Advanced Attention to Detail: High degree of accuracy and precision.
  • Data Interpretation: Ability to analyze and interpret sales data effectively.
  • Comprehensive Product Knowledge: Extensive understanding of products/services.
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