Senior Infrastructure Engineer

Veteran Benefits Guide•Enterprise, NV

just now

About The Position

The Senior Infrastructure Engineer serves as the senior technical authority bridging Support Services, DevOps, and IT Security, ensuring secure, reliable, and efficient service delivery across VBG’s multi-site environments, including the Las Vegas headquarters and San Diego office. This role is accountable for architecting, implementing, and operating VBG’s hybrid and SaaS-first infrastructure, spanning on-premises systems, cloud platforms, and enterprise SaaS services. The Senior Infrastructure Engineer owns infrastructure architecture, network engineering, identity and access management (IAM), and cloud platform design, ensuring scalability, security, cost efficiency, and operational resilience. Beyond day-to-day operations, the role drives enterprise automation, enables security frameworks, and serves as the Tier 4 escalation authority, bridging traditionally siloed teams to deliver resilient, secure, and well-governed IT services aligned with modern infrastructure engineering and reliability standards. This role is classified under IT Systems Infrastructure Engineering and does not align with facilities or industrial infrastructure engineering roles. This position is open to candidates located in the following states: Arizona (AZ), California (CA), Washington (WA), Nevada (NV), Utah (UT), Illinois (IL), Ohio (OH), New Jersey (NJ), Virginia (VA), North Carolina (NC), and Florida (FL).

Requirements

Minimum 7+ years in infrastructure engineering, systems engineering, or hybrid cloud operations.
Hybrid infrastructure architecture (on-prem, SaaS, AWS, Azure)
Networking: SD-WAN, VPN, firewalls, LAN/Wi-Fi
Identity & Access Management: Azure AD / Entra ID, RBAC, SSO
Infrastructure as Code: Terraform, CloudFormation
Automation: Ansible, Intune, JAMF, scripting
DevOps: CI/CD, Docker, Kubernetes
Security tooling integration and Zero Trust enablement
Monitoring, observability, and incident remediation
Advanced troubleshooting and root-cause analysis
Cross-functional technical leadership
Clear technical documentation and communication
Ability to operate autonomously with enterprise-level responsibility

Nice To Haves

CompTIA Security+
AWS Certified SysOps Administrator – Associate
AWS Certified DevOps Engineer – Professional
Certified Kubernetes Administrator (CKA)
CISSP (Certified Information Systems Security Professional)
Microsoft Azure Administrator Associate (AZ-104)

Responsibilities

Serve as the Tier 4 escalation authority for infrastructure-related incidents, owning complex troubleshooting and resolution across multi-site environments.
Define, track, and report infrastructure reliability and service metrics, including uptime, incident resolution time, and service health indicators, in partnership with Support Services staff.
Provide technical mentorship and escalation guidance to Support Services staff and enable cross-training for site-based users to support baseline operational continuity.
Architect, implement, and maintain hybrid and SaaS-first infrastructure, including on-premises systems, cloud platforms, and secure access services.
Administer and optimize enterprise operating systems including Windows Server, Windows 10/11, MacOS, and Linux.
Design, operate, and optimize virtualized and cloud environments (VMware, Hyper-V, AWS, Azure) with a focus on scalability, reliability, and cost efficiency.
Establish and maintain Infrastructure as Code (IaC) standards using Terraform, CloudFormation, Ansible, Puppet or equivalent tools to ensure repeatable and auditable deployments.
Own the design, implementation, and lifecycle management of enterprise network infrastructure, including: LAN and Wi-Fi platforms (Unifi Dream Machine SE, switches, access points) SD-WAN, VPN, and secure remote access solutions (RapidScale VeloCloud, FortiGate EMS)
Ensure network architectures align with Zero Trust access principles, reliability standards, and business continuity requirements.
Partner with DevOps teams to integrate infrastructure into CI/CD pipelines (GitHub Actions, Jenkins, Azure DevOps).
Design and support containerized platforms using Docker and Kubernetes to enable scalable application delivery.
Lead infrastructure automation for configuration, patching, deployment, and remediation using Ansible, Intune (Windows/Android), JAMF (Mac/iOS), and scripting (PowerShell, Bash, Python).
Support application release processes through environmental design, infrastructure readiness, and rollback planning.
Act as the infrastructure engineering partner to IT Security in the design and implementation of Zero Trust Architecture and micro-segmentation strategies.
Integrate and operationalize EDR, SIEM, and monitoring platforms (e.g., Wazuh, Microsoft Defender, Splunk, Datadog) to ensure reliable telemetry and response workflows.
Ensure infrastructure compliance with NIST, CIS v8, ISO 27001, SOC 2, and internal security standards.
Lead infrastructure-side vulnerability remediation and coordinate penetration testing follow-up activities.
Own identity and access governance, including RBAC and directory services using Azure AD / Entra ID.
Support physical security systems (e.g., Alarm.com access control and cameras) in coordination with Facilities.
Own infrastructure responsibilities within Disaster Recovery (DR) and Business Continuity Planning (BCP), including backup validation and recovery readiness.
Manage and validate cloud-to-cloud and SaaS backup platforms (Barracuda for Microsoft 365, OWN for Salesforce).
Participate in business continuity exercises and maintain multi-site recovery documentation.
Design and maintain infrastructure observability standards using platforms such as Datadog and New Relic.
Monitor third-party service health and vendor outages using external monitoring tools.
Lead root-cause analysis and automated remediation development to prevent recurring incidents and improve platform reliability.
Maintain authoritative technical documentation, including architecture diagrams, SOPs, and knowledge base articles using Confluence and SharePoint.
Oversee hardware and software asset lifecycle management, inventory accuracy, and audit readiness using tools such as Snipe-IT and Smartsheet.
Ensure reliable communication through Microsoft Teams, RingCentral, and Zoom.
Collaborate with internal stakeholders (Support, DevOps, Security, Engineering, Product, and Data teams) to align IT services with business needs