Senior Infrastructure Engineer

Tyson Foods•Springdale, AR

About The Position

Tyson Foods, Inc. has an opening for a Senior Infrastructure Engineer in Springdale, AR. Oversee, operate, and provide technical direction for system administration. Collaborate with information systems professionals and other technical staff to ensure that the delivered solution is meeting the needs of the business. Proactively analyze and resolve software system or application errors in a timely and accurate fashion. Provide status reports as requested and escalate items to decision makers as needed. Create and maintain documentation for systems and procedures related to the delivered solution. Train customers and junior team members on the usage of delivered solutions to satisfy current architectural standards. Provide on-call support and problem resolution for area of responsibility. Identify cross platform opportunities to automate the execution of repeatable tasks. Perform patch and code management to maintain or regain operational health. Demonstrate problem-solving skills within areas of responsibility and adjacent technology areas. Analyze and interpret information systems proposals. Build, maintain, and improve systems to support business processes. Document activities via support-center call-tracking tools and revise specific technical manuals, knowledge repositories, correspondences, and creating and interpreting reports.

Requirements

Bachelor’s degree in Computer Science, Electronics Engineering, or a related field, and three years of experience in messaging and collaboration technology.
Must have work experience in: Microsoft Exchange configuration and management; Microsoft Office 365 platform configuration and management; Active Directory and Powershell scripting capabilities; Windows Client and Mobile Device Management (MDM) configuration and management; Fundamental ITIL framework understanding; and IP Network services configuration and management, including DNS and DHCP.

Responsibilities

Oversee, operate, and provide technical direction for system administration.
Collaborate with information systems professionals and other technical staff to ensure that the delivered solution is meeting the needs of the business.
Proactively analyze and resolve software system or application errors in a timely and accurate fashion.
Provide status reports as requested and escalate items to decision makers as needed.
Create and maintain documentation for systems and procedures related to the delivered solution.
Train customers and junior team members on the usage of delivered solutions to satisfy current architectural standards.
Provide on-call support and problem resolution for area of responsibility.
Identify cross platform opportunities to automate the execution of repeatable tasks.
Perform patch and code management to maintain or regain operational health.
Demonstrate problem-solving skills within areas of responsibility and adjacent technology areas.
Analyze and interpret information systems proposals.
Build, maintain, and improve systems to support business processes.
Document activities via support-center call-tracking tools and revise specific technical manuals, knowledge repositories, correspondences, and creating and interpreting reports.