Senior Infrastructure Engineer

PNC • Denver, CO

1d • $65,000 - $194,350 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Infrastructure Engineer within PNC's Retail organization, you will be based in Denver, CO, Strongsville, OH or Pittsburgh, PA. The Infrastructure Engineer Sr is a highly skilled engineering expert responsible for designing, optimizing, and supporting enterprise-scale applications with a strong emphasis on Kubernetes, container orchestration, application performance, capacity engineering, and nonfunctional requirements (NFRs). This role serves as a trusted advisor to development teams and partners across the enterprise to ensure stability, scalability, and operational excellence of core platforms and applications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Job Description Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs. Uses technical knowledge and industry experience to design, build and maintain technology solutions. Develops software components and hardware for complex projects; aligns these with business strategies and objectives. Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes. Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction. Communicates with customers and integrates their needs with development, to meet business objectives.

Requirements

• Expert-level knowledge of OpenShift Kubernetes administration, including on-prem cluster management.
• Strong capability in capacity management across compute, storage, and network stacks.
• Experience engineering converged infrastructure solutions for enterprise workloads.
• Proven skill in resource optimization, including container efficiency, JVM tuning, and platform performance improvements.
• Deep knowledge of JVM internals, GC algorithms, tuning strategies, and performance analysis tooling.
• Ability to partner with developers on application-level performance tuning and system-to-application alignment.
• Strong understanding of NFR frameworks—performance, scalability, security, resiliency, and operational continuity.
• Proven presenter and facilitator with experience delivering training via consultations, workshops, roadshows, and office hours.
• Ability to produce clear, concise, high-quality technical documentation and instructional content.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
• Specific certifications are often required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• OpenShift, Kubernetes, Operators, Helm, Istio / Service Mesh
• Linux (RHEL), Ansible, Git, CI/CD pipelines, Terraform
• JVM technologies (OpenJDK, Hotspot, GC algorithms such as G1, ZGC)
• Splunk, Dynatrace, Prometheus, Grafana, Kibana
• VMware, Dell/EMC VxRail or equivalent converged infrastructure
• Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Istio, Java, JVM Performance Tuning, Machine Learning (ML), Red Hat OpenShift, Risk Assessments, Technical Knowledge
• Application Delivery Process, Consulting, Effectiveness Measurement, Industry Knowledge, IT Industry: Trends & Directions, IT Standards, Procedures & Policies, Planning: Tactical, Strategic, Problem Solving

Responsibilities

• Serve as the Subject Matter Expert (SME) for OpenShift Kubernetes, including on-premise cluster utilization and application namespace resource management.
• Drive container resource optimization for applications
• Support enterprise-wide capacity forecasting, resource planning, and reclaim efforts across compute, storage, and network layers.
• Review and optimize converged infrastructure solutions to support large-scale enterprise workloads and automated orchestration.
• Drive resource optimization practices, ensuring efficient utilization of containers, JVM resources, and underlying infrastructure components.
• Provide deep expertise in JVM configuration, tuning, and Garbage Collection (GC) optimization to improve system responsiveness and stability.
• Partner with software development teams to guide application performance optimization aligned with platform capabilities and best engineering practices.
• Translate and enforce NFRs including performance, throughput, security, scalability, resiliency, stability, and operational continuity.
• Assess architecture and solution designs for resiliency, ensuring compliance with enterprise standards for failover, high availability, and Disaster Recovery readiness.
• Develop and maintain dashboards, tools, and frameworks for operational health monitoring, resource consumption metrics, and capacity forecasting.
• Deliver training and platform guidance via one-on-one consultations, office hours, lunch-and-learns, and technical roadshows.
• Produce high-quality technical documentation, instructional materials, Confluence articles, and presentations.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
• PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level