HYBRID Senior Infrastructure Engineer-FileNet Support

HCSC • Nashville, TN

8d • Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility. Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations. THIS IS A HYBRID ROLE, REMOTE IS NOT AVAILABLE.

Requirements

• Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
• Infrastructure Automation
• Operations Management
• ITIL v3
• IT standards, procedures, policies
• Ability to simplify & standardize complex concepts / processes
• Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge) and markets (e.g., existing/ planned)
• Oral & written communications
• Problem solving / analytical skills, tools and techniques
• Supplier management
• Ability to prioritize and make trade-off decisions
• Drive cross functional execution
• Adaptability and ability to introduce / manage change
• Teamwork and collaboration
• Organized and detail oriented
• Analytical and problem solving skills

Nice To Haves

• Bachelor’s Degree (Computer Science, MIS, or related degrees).

Responsibilities

• Provide day-to-day support and administration of IBM FileNet P8 and associated components including:
• FileNet Content Engine (CE)
• Process Engine (PE)
• Content Navigator (ICN)
• CEBIT
• ECM Content Services
• Monitor the health, performance, and availability of the FileNet environment using Dynatrace , Splunk , and other internal tools.

Benefits

• At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.
• From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.
• Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards
• The compensation offered will vary depending on your job-related skills, education, knowledge, and experience.
• This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees