Senior Infrastructure Engineer-FileNet Support

HCSC • Tulsa, OK

72d • $82,700 - $149,300 • Hybrid

About The Position

This position is responsible for collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility. Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments. Transitioning knowledge to infrastructure operations.

Requirements

• Bachelor's Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 years Information Technology experience OR 8 years Information Technology experience.
• Experience with IBM FileNet P8 and associated components including FileNet Content Engine (CE), Process Engine (PE), Content Navigator (ICN), CEBIT, and ECM Content Services.
• Knowledge of Infrastructure Automation and Operations Management.
• Familiarity with ITIL v3 and IT standards, procedures, policies.
• Ability to simplify & standardize complex concepts/processes.
• Understanding of business priorities, trends, and markets.
• Strong oral & written communication skills.
• Problem solving/analytical skills, tools, and techniques.
• Supplier management experience.
• Ability to prioritize and make trade-off decisions.
• Drive cross-functional execution.
• Adaptability and ability to introduce/manage change.
• Teamwork and collaboration skills.
• Organized and detail-oriented.

Nice To Haves

• Bachelor's Degree in Computer Science, MIS, or related degrees.

Responsibilities

• Collaborate with solutions engineering, infrastructure operations, and infrastructure service management teams.
• Design and build infrastructure solutions/blueprints.
• Participate in the design and build of repeatable patterns (build-kits) to improve deployment times.
• Transition knowledge to infrastructure operations.
• Provide day-to-day support and administration of IBM FileNet P8 and associated components.
• Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools.

Benefits

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Annual incentive bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees