68065010 - SENIOR INFO TECH BUSINESS CONSULTANT / PROJECT MANAGER

State of Florida•Tallahassee, FL

About The Position

The Project Manager position is within the FX Program Management & Support Unit in the Office of Florida Health Care Connections (FX) in the Agency for Health Care Administration. Responsibilities include hands-on support of Project Management Office (PMO) processes, including Reporting, Scheduling and CRAIDL management, as well as managing transition and special projects, providing business analysis and process improvement, and assisting with management of the FX Portfolio. The incumbent should be highly organized, task-driven, detail-oriented, and able to timely follow assignments to completion. They must also be a good listener, have strong team building and communication abilities, and be capable of managing multiple projects. The incumbent should maintain excellent verbal and written communication with upper management to ensure smooth running of all assigned projects.

Requirements

Proficient with Microsoft Project and Microsoft Planner.
Proficiency in the use of the Microsoft Office Suite.
Ability to listen to learn.
Ability to understand and interpret customers’ problems and requests, document requirements, and develop solutions or propose alternatives.
Ability to organize, track, prioritize, and keep a wide array of a team’s tasks on track to completion.
Task-driven, detail-oriented, and able to timely follow assignments to completion.
Ability to apply business analysis methods and tools to increase efficiency and effectiveness of work efforts.
Strong facilitation and interpersonal skills.
Strong organizational, problem-solving, and decision-making skills.
Ability to organize data into logical formats for presentation in reports, documents, and other written materials.
Ability to establish and maintain effective working relationships with others.
Ability to engage stakeholders and listen to effectively gather requirements needed to move forward with initiatives and changes in processes in a manner that meets stakeholders' needs and enhances transitions and successful adoption by all stakeholders.
Ability to work independently as well as in teams in order to meet deadlines.
Ability to plan, organize, and effectively manage multiple projects and work assignments.
Proven communication skills; both written and oral with technical and non-technical staff, all levels of management.
Five (5) years of experience managing Information Technology or similar projects.
Three (3) years of experience with process improvement initiatives.

Nice To Haves

Preference for candidates certified as a Project Management Professional (PMP).
Proficient with Microsoft Project.
Experience with Medicaid systems is a plus.

Responsibilities

Assist the FX Program Management & Support Manager and the Risk & Issue Manager with coordination of activities on projects supporting the FX Program, including Project Schedules, CRAIDL management, Delivery Assurance and Status Reporting.
Manage FX transition and special projects and provide Business Analysis to support FX Program success for projects related to FX Program Administration, Governance and process improvement. This includes coordinating tasks, schedules and resources, ensuring FX and PMI Standards are followed, as well as directing and monitoring of work efforts and performing appropriate communication, escalation and quality review tasks.
Assist with management of FX Portfolio, FX Projects Calendar, Meeting Coordination, and Project Portfolio Management tool administration. Provide Enterprise Program Management Office (EPgMO) support. This includes interfacing with FX module vendors, the Independent Verification and Validation (IV&V) vendor, other Program support vendors, internal and external project sponsors and stakeholders to support the FX Program. This role also assists in coordinating the completion of work with Agency and third-party vendors to implement the system and process improvements and assure Agency data and reporting quality.
Provide Resource Management reporting, in collaboration with Project Managers, to ensure each project resource allocation is accurate and adequate for the successful execution and delivery of Medicaid Enterprise projects. This includes ensuring the necessary updates are made to the Resource Pool, as well as accurate identification, assignment and release of Agency resources in the project schedules.
Engage team members and stakeholders and listen to effectively gather requirements needed to move forward with initiatives or process improvements in a manner that meets stakeholders' needs, including interfacing with technical teams supporting Project Portfolio Management applications and solutions, SharePoint and Power BI.
Analyze documents, deliverables, work products, process definitions, and other artifacts for accuracy as requested.
Other duties, as assigned.

Benefits

Health insurance (i.e., individual and family coverage) to eligible employees
Life insurance; $25,000 policy is free plus option to purchase additional life insurance
Dental, vision and supplemental insurance
State of Florida retirement options, including employer contributions
Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
Ability to earn up to 104 hours of sick leave annually
Nine paid holidays and 1 personal holiday each year
Opportunities for career advancement
Tuition waivers (accepted by major Florida Colleges/universities)
Student loan forgiveness opportunities (eligibility required)
Training opportunities
Flexible Spending Accounts
Shared Savings Program for select medical services
Lower copays for prescription drugs
Health and Wellness discounts