Medtronic-posted 3 days ago
Full-time • Mid Level
Onsite • Minneapolis, MN
5,001-10,000 employees

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader — that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients The Senior Import/Export Specialist serves as a subject-matter expert within Medtronic’s Global Trade Services organization, responsible for ensuring the accuracy, consistency, and compliance of product classifications across all business units. This role combines advanced technical knowledge with strategic problem-solving to support classification governance, data integrity, and regulatory adherence across import, export, and free-trade agreement processes. The Senior Specialist works independently under limited supervision, leads moderately complex projects, mentors analysts, and partners cross-functionally to drive service excellence—achieving classification accuracy, timeliness, and quality goals consistent with Medtronic’s global standards. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week, onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary

  • Product Classification & Compliance Execution Perform and validate HTS, Schedule B, and ECCN determinations using engineering documentation, product drawings, and technical specifications. Ensure classification accuracy in SAP-GTS, DCI, and Descartes, maintaining data integrity across connected systems. Lead complex reclassification and data-cleanup initiatives (e.g., DCI extensions, EU feed alignment, Russia Master File, Section 301 updates). Apply WCO, U.S. Customs, and Export Administration Regulations to mitigate compliance risk. Collaborate with Import Operations, R&D, Regulatory, and Engineering on new product classifications and lifecycle changes. Support Nairobi Protocol, PGA, and FTA eligibility reviews within the end-to-end trade process.
  • Service Performance & Operational Metrics Consistently meet or exceed service performance targets. Use FIFO methodology and ServiceNow tracking to ensure prioritization, transparency, and compliance. Identify workload trends, monitor distribution, and recommend solutions to improve throughput and quality. Communicate capacity, project updates, and risk factors to management for proactive planning and balanced task allocation.
  • Process Improvement & Automation Drive automation and process efficiency initiatives for classification uploads, HS6 harmonization, and DCI–SAP feed integrity. Partner with IT and analytics teams to build dashboards measuring SLA performance, quality, and throughput. Lead or contribute to at least one continuous-improvement or automation project annually (e.g., mass upload tools, EU extension logic, DCI exception tracking). Document and implement SOPs and work instructions to standardize global processes.
  • Coaching & Mentorship Provide peer reviews, coaching, and technical guidance to Analysts and new team members. Lead knowledge-sharing sessions on classification principles, SAP-GTS logic, and DCI data flows. Support onboarding of new team members through the buddy program (approx. six months). Review and approve analyst classifications to ensure accuracy, consistency, and policy alignment.
  • Cross-Functional Partnership & Influence Serve as the primary contact for complex classification inquiries from regional trade teams, Supply Chain, and Engineering. Present findings and recommendations to leadership on data accuracy, risk exposure, and process improvement. Collaborate with EU trade teams and Import Operations to align country-specific requirements and HS schema usage. Contribute to training and communication materials supporting cross-functional classification awareness.
  • H igh School Diploma or relevant Trade certification (or equivalent) with 6+ years of relevant experience in Trade or equivalent experience (OR an Associate’s Degree with 4+ years experience OR a Bachelor’s Degree with 2+ years experience )
  • Bachelor’s degree
  • Minimum of 2 years of experience in product classification
  • Proficient in Microsoft Excel
  • Familiarity with Power BI or similar data visualization tools for reporting and insights
  • Experience working with SAP or comparable ERP systems
  • Strong analytical and problem-solving abilities
  • Licensed Customs Broker or Certified Export Specialist (CES).
  • Experience within medical device or regulated industries.
  • Medtronic offers a competitive Salary and flexible Benefits Package
  • A commitment to our employees lives at the core of our values.
  • We recognize their contributions.
  • They share in the success they help to create.
  • We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
  • Health, Dental and vision insurance
  • Health Savings Account
  • Healthcare Flexible Spending Account
  • Life insurance, Long-term disability leave
  • Dependent daycare spending account
  • Tuition assistance/reimbursement
  • Simple Steps (global well-being program).
  • Incentive plans, 401(k) plan plus employer contribution and match
  • Short-term disability
  • Paid time off
  • Paid holidays
  • Employee Stock Purchase Plan
  • Employee Assistance Program
  • Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
  • Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
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