Senior Implementations Engineer
About The Position
The Senior Implementations Engineer will play a critical role in leading customer implementations and large-scale projects within UPS Healthcare. In this role, you will bring complex healthcare solutions to life by leading end-to-end implementations, optimizing operational performance across GMP environments, and ensuring seamless integration of systems, processes, and facilities for ambient and cold chain operations. You will translate customer and business needs into scalable, efficient, and compliant solutions that deliver measurable results, enabling operational excellence, strengthening customer partnerships, and supporting the growth and innovation of UPS Healthcare.
Requirements
- Bachelor's degree or international equivalent in Industrial or Mechanical Engineering, Logistics, or related field
- Experience in Industrial Engineering design and implementations of large-scale projects and technology deployments (5+ years’ industry experience preferred)
- Strong project management skills and communication, time management and organizational skills
- Proven knowledge of physical asset design, including the ability to identify issues, recommend specifications, and modify existing layouts to support operational needs
- Proficient in analyzing complex workflows and processes; capable of applying data-driven methods to evaluate people, technology, and information systems
- Hands-on experience with warehouse and fulfillment technologies such as AMR, AGVs, ASRS, goods-to-person automation, conveyance systems, robotic arms, scanners, and put walls
- Experience applying AI and machine learning–driven tools to continuously improve process design, workflow optimization, and operational performance within complex engineering and logistics environments
- In-depth knowledge of healthcare logistics and distribution requirements, including cold chain management, controlled substances, and hazardous materials handling
- Familiarity with key financial concepts and calculations used in evaluating operational efficiency and project ROI
- Advanced skills in MS Office (Excel, OneNote, Outlook, PowerPoint) & AutoCAD
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Nice To Haves
- Experience with warehouse management system (WMS) design and functionality
- Lean Six Sigma Green or Black Belt is a plus
Responsibilities
- Drive the end-to-end engineering design and validation for new business and large-scale project implementations using innovative technology and efficient operational workflows
- Lead design and validation of facility layouts and operating plans for ambient, cold chain, and regulated product storage and distribution
- Conduct data analysis, labor modeling, and financial validation to optimize operational efficiency and streamline distribution process
- Lead discussions and calls with internal and external stakeholders to gather critical information, resolve conflicts, and ensure alignment throughout the project lifecycle
- Perform post-implementation gap analyses with actionable items to drive continuous improvement and performance alignment
- Drive adoption of AI-powered engineering practices, identifying opportunities to modernize workflows and enhance team productivity
- Ensure project success by managing timelines, budgets, risk assessments, and stakeholder communications
- Support team development through mentoring, training, and contributing to process improvement initiatives
- Utilizes knowledge, technology investigation to provide the best return on investment for our clients
- Incorporates healthcare regulatory and industry knowledge when implementing a new solution
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
