Senior Implementation-Conversion Product Consultant - Commercial Loan Servicing

FIS

116d • $101,480 - $170,470

About The Position

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS? FIS Commercial Loan Servicing (formerly ACBS) is a premier solution for commercial lending and loan servicing, designed to support timely decision-making, reduce operating costs, improve data quality, and enhance analytics. Our Professional Services teams bring FIS’ extensive expertise in hosting and managing our solutions, offering long-term, dedicated functional support and development capabilities for our clients to more effectively leverage, enhance, customize, and integrate our solutions.

Requirements

• Extensive, direct functional experience with FIS Commercial Loan Servicing (formerly ACBS) solutions.
• Typically, 5 years or more experience working with financial institutions, having direct involvement in functional or technical aspects of commercial loan servicing.
• Demonstrated experience with system conversions, including analyzing and documenting application and system interactions to support and enhance business processes.
• Strong understanding of key performance indicators (KPIs) to evaluate performance, optimize processes, and support continuous improvement initiatives.
• Passion for delivering outstanding customer experiences.

Nice To Haves

• Proven ability to mentor, guide, and review the work of junior business systems analysts.
• Hands-on experience working with other lending solutions.

Responsibilities

• Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system-to-system integrations.
• Create and maintain comprehensive documentation, including business requirements, process flows, and procedural guides.
• Collaborate closely with technical analysts and developers to translate requirements into functional designs and accurate development estimates.
• Develop detailed test plans and test cases to validate that application changes meet business needs and maintain system integrity.
• Conduct various testing, including system, integration, readiness, and user acceptance testing (UAT), to ensure quality and functionality.
• Provide ongoing support to developers throughout the development lifecycle, clarifying requirements and resolving issues as needed.
• Assist clients during their testing efforts, offering guidance and troubleshooting to ensure successful validation and adoption.

Benefits

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees