Opening available for Senior Implementation Engineer - Multiple Positions at Cotiviti, Inc. in South Jordan, UT: Responsibilities Responsible for post-sales implementation of Cotiviti healthcare data management platform solutions. Work with customers as a Subject Matter Expert (SME) on purchased Cotiviti products and solutions. Coordinate with the sales team to understand customer requirements and communicate with the client directly to develop an implementation plan for configuring purchased Cotiviti solutions into the clients’ existing systems. Define sizing using customer workload for transactions and users. Make recommendations in collaboration with the Implementation Architect/Technical Project Management team to formulate the architecture, plan and modify product configurations, develop the implementation strategy and operational plan to meet customer needs. Install, upgrade, and configure Cotiviti products. Integrate Cotiviti products with other software assets/processes and provide technical support to clients and other staff members regarding the use, operation, and maintenance of equipment. Troubleshoot issues and diagnose bugs with solutions performance. Coordinate with other Client Services, Product, and Development team members to meet development and configuration milestones, developing guidelines, programs, tasks, reports, etc. to meet the client’s requirements. Implement monitoring solutions to ensure smooth flow of healthcare data transactions. Provide software and client-specific training and develop training documentation based on current standards, regulatory requirements and client needs. Mentor and train internal teams on Cotiviti products and customer custom components. 75% domestic travel required to unanticipated customer sites throughout the US for post-sales implementation activities. Travel expenses will be paid by employer.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees