Senior Implementation Consultant

Deel

1d • Remote

About The Position

The Senior Implementation Consultant will ensure the successful deployment of Deel's solutions for clients, providing expert guidance and support throughout the implementation process. You will work closely with clients to understand their unique needs, design tailored solutions, and manage end-to-end implementation projects. This role requires a strong blend of technical expertise, project management skills, and the ability to engage with senior client stakeholders to drive successful outcomes.

Requirements

• 5+ years of experience in implementation consulting or project management, with at least 3 years working in a senior or leadership role.
• Proven track record of successfully managing and delivering complex, enterprise-level implementations.
• Strong technical background with hands-on experience in system configurations, integrations, and data migrations.
• Excellent project management skills, with experience managing multiple client projects simultaneously.
• Strong communication and presentation skills, with the ability to engage with senior client stakeholders.
• Experience working in a SaaS or technology-driven environment.
• Ability to solve complex problems and think critically to drive solutions during implementation.
• Strong leadership and mentoring skills, with experience guiding and supporting junior team members.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in Business, Information Technology, or a related field; advanced degree or relevant certifications are a plus.

Responsibilities

• Lead and manage the end-to-end implementation of Deel’s solutions for enterprise clients.
• Collaborate with clients to understand their business needs and design customized solutions that align with their goals.
• Provide expert guidance and support during the implementation process, ensuring timely and successful delivery.
• Coordinate cross-functional teams (product, engineering, customer success) to ensure seamless project execution.
• Conduct system configurations, data migrations, and integrations, ensuring that client environments are properly set up.
• Manage client relationships throughout the implementation lifecycle, addressing any concerns and ensuring client satisfaction.
• Develop and deliver training materials and sessions to clients, ensuring their teams are equipped to use Deel’s solutions effectively.
• Identify and resolve technical issues that arise during implementation, providing solutions and escalation where necessary.
• Track and report on implementation progress, providing regular updates to clients and senior leadership.
• Continuously improve implementation methodologies and processes to increase efficiency and customer satisfaction.

Benefits

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level