Senior Imaging System Implementation Analyst

HCA•Nashville, TN

59d

About The Position

The Senior Imaging Systems Implementation Analyst will work closely with internal and external customers to plan, evaluate, and implement clinical imaging IT systems. This role ensures that all systems are working together efficiently, including those managed by vendors, partners, or customers. The Senior Imaging Systems Implementation Analyst will gather and document business, user, functional, and non-functional requirements for in-scope systems. They will also support the installation, configuration, and optimization of new and existing systems to ensure seamless operation across the enterprise. The Senior Imaging Systems Implementation Analyst will be responsible for tying business requirements to technology capabilities, developing plans, and action steps to deploy them. They may lead the installation and configuration of new systems and integrations while monitoring the performance and optimization of existing ones. This role will support product owners, analysts, project managers, and technical solution providers across the enterprise to deliver on business needs and related support. Additionally, the Senior Imaging Systems Implementation Analyst will communicate proactively and with urgency to provide product issue status when needed and advocate for customers to enhance their experience with our technologies.

Requirements

Bachelors degree in a related field or equivalent combination of education and experience preferred
Minimum of 5 years of experience in systems analysis, clinical imaging, or a related field required
Proven track record of leading complex system integration projects required
Experience in mentoring and developing junior team members required, or equivalent combination of education and/or experience
Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.
Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results.

Nice To Haves

Relevant certifications in IT systems preferred

Responsibilities

Gather and document business, user, functional, and non-functional requirements for clinical imaging systems.
Plan, evaluate, and implement new systems and integrations.
Support the installation and configuration of new systems.
Monitor and optimize the performance of existing systems.
Collaborate with developers and data owners to create data integration and storage solutions.
Analyze tradeoffs between usability, best practices, and performance needs.
Partner with business and capability owners to identify data and data quality gaps, recommend prioritization, and associated costs.
Ensure compliance with organizational and vendor expectations.
Provide after-hours/on-call support as needed.
Establish and maintain data integrations between applications.
Provide data flow diagrams for applications and infrastructure.
Coordinate any downtimes, upgrades, and change schedules.
Leverage ITSM processes to track changes to products via change management processes and systems for service operations visibility.
Actively own and participate in the lifecycle management of assigned applications and infrastructure.
Decommission systems as needed.
Maintain vendor contacts and support matrix necessary for IT operations.
Ensure proper monitoring and alerting for availability and performance.
Provide triage documentation for alerts.
Resolve simple to complex production support issues.
Lead and mentor junior Systems Analysts, providing guidance and support in their professional development.
Take a proactive role in strategic planning and decision-making processes related to system integration and optimization.
Develop and implement advanced analytical tools and methodologies to enhance system analysis and optimization.
Serve as a subject matter expert on clinical imaging systems and related technologies, providing expertise and insights to cross-functional teams.
Drive continuous improvement initiatives to enhance the efficiency and effectiveness of clinical imaging systems across the organization.
Represent the organization in industry forums and conferences, sharing best practices and insights on system integration and optimization.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.