Senior Imaging Quality Engineering Specialist

Canon Solutions America • Melville, NY

36d • Hybrid

About The Position

Canon U.S.A., Inc. in Melville, NY is currently seeking a Senior Imaging Quality Engineering Specialist. The Senior Imaging Quality Engineering Specialist will provide technical support to service organizations for B2B and consumer electronics including broadcast lenses, cinema, Pan/Tilt/Zoom, and imaging camera products and software's. Create, maintain and update technical process and procedure documents to support service organizations. Support product testing and monitoring quality; create and analyze quality reports to ensure products conform to established quality standards. Assist in creating training materials for new products and provide service training and technical support to various service center personnel. This position is full time and offers a hybrid work schedule requiring you to be in the office Mondays, Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Requirements

• Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience. Preferred degree in engineering, technical discipline cinematography, etc.
• Requires understanding of graphic software packages used in image and movie evaluation and editing
• Individual must possess a clean valid state driver's license in order to obtain the position
• This position requires up to 25% domestic and international travel, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies
• Proficiency in MS Office and Google workspace

Nice To Haves

• Understanding of broadcast, cinema production and projection workflows is a plus
• Experience to include understanding of color science, with some hands-on color calibration experience and understanding of audiovisual and networking is a plus

Responsibilities

• Inspect and test new products for quality standards
• Evaluate technical issues, recommend and develop technical notices on countermeasures
• Provide technical training & support to factory service centers, other Canon personnel, system integrators and key clients
• Create process and procedures documentation to provide explanation of a technical procedures
• Create product repair and refurbishing quality data for trend analysis
• Author reports monitoring the quality of products in the market
• Investigate all potential and/or occurring quality issues and initiate steps to minimize impact to market
• Travel to events, client sites or other Canon offices to provide technical support and/or to perform minor repairs, technical audits or product inspections
• Crosstrain to support other consumer and B2B products based on business requirements

Benefits

• Employee referral bonus
• Employee discounts
• Dress for Your Day" attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can't get anywhere else
• Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees